Attention:Please transfer out all your domain at namebright.com!

[tom365]

Attention:Please transfer out all your domain at namebright.com!

if you use namebright.com, maybe you will can't login your namebright account in future In your country!

namebright.com two-step verification system have bug ,some country user can't receive 7 Digit Code or call after set two-step verification. cause can't login account.

namebright still can't solve this bug and problem,I can't receive 7 Digit Code or call after set two-step verification. I still can't login my namebright account!

this bug maybe contain your country. you will can't login your namebright account.and they refused to fix this problem and bug.

maybe next can't login namebright account people is you!

because It's not the first time namebright's two-step verification system has this bug and problem.

you can see another post about namebright's two-step verification system bug and problem.

see link below:

https://www.namepros.com/threads/what-is-wrong-with-you-namebright.1174318/

you will can't login account, can't renew domain, once your domain expired, your domain will be put pre-release auction on dropcatch.com. dropcatch.com and namebright.com is the same company.

 

[dirk]

hello, I am china user. my cellphone is ok, other site two-step verification sms I can receive it successful.

and godaddy.com also have the same problem about two-step verification. china user can't receive two-step verification code. godaddy already solved this problem later.

but namebright refuse solve this bug and problem. they only ask you fill forms and notarized.you can see this form, this form will caused you many troubles!!!

What a bad system? that's how you do your business?

if you got a problem ,just fix that !!!!!! why refused to fix this problem and bug?

Suspected that was the case. They can't help it. Blame it on the Chinese operators.

That being said, if they take on China located clients they should be aware of the issue with texts.

 

[dirk]

What a bad system? that's how you do your business?

if namebright got a problem ,just fix that ! why namebright refused to fix this problem and bug?

It's not a bug. It's by design. GFA, etc.

 

[tom365]

Suspected that was the case. They can't help it. Blame it on the Chinese operators.

That being said, if they take on China located clients they should be aware of the issue with texts.

maybe users in many countries may can't receive two-step verification code.

becasue It's not the first time namebright's two-step verification system has this bug and problem.

you can see another post about namebright's two-step verification system bug and problem.

see link below:

https://www.namepros.com/threads/what-is-wrong-with-you-namebright.1174318/


before park.io have the same proble, I only sent email to park.io support, park.io delete my account two-step verification Immediate.

godaddy.com also have the same problem about two-step verification. china user can't receive two-step verification code. godaddy already solved this problem later.

but now namebright caused me many troubles!

 

[dirk]

maybe users in many countries may can't receive two-step verification code.

No, it's just a China thing.

 

[tom365]

No, it's just a China thing.

not only china.

because It's not the first time namebright's two-step verification system has this bug and problem.

you can see another post, other people also can't receive namebright's two-step verification,It is bug or problem.

see link below:

https://www.namepros.com/threads/what-is-wrong-with-you-namebright.1174318/

 

[dirk]

not only china.

because It's not the first time namebright's two-step verification system has this bug and problem.

you can see another post, other people also can't receive namebright's two-step verification,It is bug or problem.

see link below:

https://www.namepros.com/threads/what-is-wrong-with-you-namebright.1174318/

We don't know the specifics of that issue. Some people are bound to experience issues, statistically. If you cannot verify your identity in another way there is always a risk in using 2FA. That's why I always keep Auth codes on file in case somehow someway it stops working.

As for your specific case. It's most likely it has to to with the fact that you use a Chinese phone number. Makes sense as you experienced the issue on multiple platforms, keeping in mind the way Chinese networks and operators work.

I know it sucks but if it was easy to lift 2FA there's no point in using it.

Look, I'm not defending NB, just giving you info on what most probably is going on so you can take that up with them. They might be able to manually send that text.

 

[tom365]

You can also submit a complaint to ICANN if the issue is critical and you are not getting any assistance from your domain registrar. You can check ICANN site for more information.

thanks, maybe I will get in touch ICANN in the future
now I waiting for namebright can fix this bug and problem.I think I'm not the only user meet with this problem.

 

[karmaco]

The red font is not necessary. We get your points and do not have to remove our names from NameBright simply because you chose not to have matching addresses. Sorry but its your doing.

Your time would be better spent calling NameBright who are the ones who can actually assist you.

 

[tom365]

The red font is not necessary. We get your points and do not have to remove our names from NameBright simply because you chose not to have matching addresses. Sorry but its your doing.

Your time would be better spent calling NameBright who are the ones who can actually assist you.

thanks, I have change some font color to normal.

If this problem is solved, I will tell everybody here

I can't login my namebright.com account more than 20 days

I also use my account email sent email to namebright, but namebright still refuse delete my account two-step verification. and namebright also refuse call me verify my cellphone.

 

[Samer]

thanks, I have change some font color to normal.

If this problem is solved, I will tell everybody here

I can't login my namebright.com account more than 20 days

I also use my account email sent email to namebright, but namebright still refuse delete my account two-step verification. and namebright also refuse call me verify my cellphone.

I respect that;

shows willingness to work: in good faith

Just before edit time ended 2. I remain positive.

wish the Namebright guy used Namepros’ @Namebright, @Namebright.com Np name, but he’s a bright guy; seen him solve in action.
i hope this gets solved for u, again i optimistic.

Samer

 

[tom365]

I respect that;

shows willingness to work: in good faith

Just before edit time ended 2. I remain positive.

wish the Namebright guy used Namepros’ @Namebright, @Namebright.com Np name, but he’s a bright guy; seen him solve in action.
i hope this gets solved for u, again i optimistic.

Samer

thanks

I'm surprised why namebright can't support google authenticator. I use other domain website, for example: godaddy,name.com,dynadot.com,etc. all support google authenticator.

because some restrictions user cellphone can't receiving the text or call. cause can't login namebright account. but namebright can't solve this problem after user feedback this bug and problem.

now you set namebright two-step verification, maybe you can't receive the text or call in future. cause can't login account. if you don't set two-step verification, your account is risk.

namebright face this problems is also very negative. they causes a lot of trouble to users.

namebright's two-step verification is far from perfect.

 

[Name Trader]

Sorry. Wrong registrar

 

[tom365]

Sorry. Wrong registrar

namebright.com and dropcatch.com is the same company. usually we backorder domain via dropcatch.com, then dropcatch push domain to your namebright.com account after backorder successful.

Strongly recommend: after domain past 60 days, you must transfer domain out to your other domain registrar. don't use namebright manage domain. beacause once namebright something goes wrong, namebright can't help you.namebright's attitude towards customers is very very negative!

If you have a lot of domain at namebright, you don't have sense of security.

 

[Name Trader]

It's my practice to move every domain not at my registrar away from their existing registrar to my registrar as soon as they are transferrable. It's been my standard practice for years. It's just that I've cut down a LOT on my acquisitions over the last year. So there are sometimes wide gaps between one transfer and the next, nowadays.

 

[forge]

Today I'm having an issue with Namebright. I'm unable to use my balance in my funded account.
UPDATE: The problem was due to a transfer "bundle" which when split up, solved the issue.

Yet still the PayPal option has disappeared from the list of funding sources.

To me it appears that NB has removed the PayPal option.

P.S.: I don't subscribe to the "sentiment" of the thread title here.

 

[forge]

This could potentially become a major issue (for me). I can find no PayPal logo anywhere on the Namebright website. Furthermore, the only other options for funding an account are bank wire or checks, checks requiring a $100 minimum. Suddenly I fear a horrific eNom kind of scenario. At best, I'd have to eat crow and kiss the "at cost" savings goodbye -- which realistically were a pittance when you factor in the 3% PayPal transaction fee charged by Namebright.

 

[tom365]

Today I'm having an issue with Namebright. I'm unable to use my balance in my funded account.
UPDATE: The problem was due to a transfer "bundle" which when split up, solved the issue.

Yet still the PayPal option has disappeared from the list of funding sources.

To me it appears that NB has removed the PayPal option.

P.S.: I don't subscribe to the "sentiment" of the thread title here.

maybe next can't login namebright account people is you.because It's not the first time namebright's two-step verification system has this bug and problem.

another people cann't login namebright:

https://www.namepros.com/threads/what-is-wrong-with-you-namebright.1174318/

so transfer out all your domain out namebright.com

 

[tom365]

@Rebies
@JBubba
@Natalie Lynch

 

[NetPark]

I also have problems with Namebright in the last days. It seems problems exist on Namebright's servers.
Domain and email forwarding do not work. I also intend to move my domains out

@Natalie Lynch

 

[bbboy5]

the form write:IF the address on your valid government issued ID does not match your registrant and contact address you must also provide submit two poof of address documents.

I can supply my Government Issued Photo Identification Card and notarize my cellphone num. and notarize this form except provide submit two poof of address documents for proof my registrant contact address.

because my registrant contact address is my office address, different with my government ID address,
casue I can not provide my offic address proof documents.

I also use my account email sent email to namebright, namebright refuse delete my account two-step verification.

and namebright also refuse call me verify my cellphone.

If you are not getting any solution, then last thing you can do is Apply for change of address in your 2-3 id cards, there is procedure to change of address of your ID cards, almost every country / governments having this procedure to get update new address. Check the rules there in your country and if nothing happens then last thing you change your address by applying to govt. authorities. Its simple and 100% legal procedure and in most of the countries. It is a kind of request of update new address or change of address. Check the procedure in your country. sometimes there are options of Two address in Id cards one is permanent address and another is Correspondence address, Find out the rules i your country. Take this option only if everything fails.