NameSilo

Attention:Please transfer out all your domain at namebright.com!

Located in Domain Registrar Reviews, started by tom365, Mar 12, 2021

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  1. DirkS

    DirkS DutchPirates.com VIP

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    We don't know the specifics of that issue. Some people are bound to experience issues, statistically. If you cannot verify your identity in another way there is always a risk in using 2FA. That's why I always keep Auth codes on file in case somehow someway it stops working.

    As for your specific case. It's most likely it has to to with the fact that you use a Chinese phone number. Makes sense as you experienced the issue on multiple platforms, keeping in mind the way Chinese networks and operators work.

    I know it sucks but if it was easy to lift 2FA there's no point in using it.

    Look, I'm not defending NB, just giving you info on what most probably is going on so you can take that up with them. They might be able to manually send that text.
     
    The views expressed on this page by users and staff are their own, not those of NamePros.
  2. tom365

    tom365 Established Member

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    thanks, maybe I will get in touch ICANN in the future
    now I waiting for namebright can fix this bug and problem.I think I'm not the only user meet with this problem.
     
    Last edited: Mar 13, 2021
  3. karmaco

    karmaco Top Contributor VIP

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    The red font is not necessary. We get your points and do not have to remove our names from NameBright simply because you chose not to have matching addresses. Sorry but its your doing.

    Your time would be better spent calling NameBright who are the ones who can actually assist you.
     
  4. tom365

    tom365 Established Member

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    thanks, I have change some font color to normal.

    If this problem is solved, I will tell everybody here

    I can't login my namebright.com account more than 20 days

    I also use my account email sent email to namebright, but namebright still refuse delete my account two-step verification. and namebright also refuse call me verify my cellphone.
     
    Last edited: Mar 13, 2021
  5. Samer

    Samer Top Contributor VIP

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    I respect that;

    shows willingness to work: in good faith

    Just before edit time ended 2. I remain positive.

    wish the Namebright guy used Namepros’ @Namebright, @Namebright.com Np name, but he’s a bright guy; seen him solve in action.
    i hope this gets solved for u, again i optimistic.

    Samer
     
    Last edited: Mar 13, 2021
  6. tom365

    tom365 Established Member

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    thanks

    I'm surprised why namebright can't support google authenticator. I use other domain website, for example: godaddy,name.com,dynadot.com,etc. all support google authenticator.

    because some restrictions user cellphone can't receiving the text or call. cause can't login namebright account. but namebright can't solve this problem after user feedback this bug and problem.

    now you set namebright two-step verification, maybe you can't receive the text or call in future. cause can't login account. if you don't set two-step verification, your account is risk.

    namebright face this problems is also very negative. they causes a lot of trouble to users.

    namebright's two-step verification is far from perfect.
     
    Last edited: Mar 13, 2021
  7. stub

    stub DNStore.com PRO VIP ★★★★★★★★★★

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    Sorry. Wrong registrar :)
     
    Last edited: Mar 13, 2021
  8. tom365

    tom365 Established Member

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    namebright.com and dropcatch.com is the same company. usually we backorder domain via dropcatch.com, then dropcatch push domain to your namebright.com account after backorder successful.

    Strongly recommend: after domain past 60 days, you must transfer domain out to your other domain registrar. don't use namebright manage domain. beacause once namebright something goes wrong, namebright can't help you.namebright's attitude towards customers is very very negative!

    If you have a lot of domain at namebright, you don't have sense of security.
     
    Last edited: Mar 13, 2021
  9. stub

    stub DNStore.com PRO VIP ★★★★★★★★★★

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    It's my practice to move every domain not at my registrar away from their existing registrar to my registrar as soon as they are transferrable. It's been my standard practice for years. It's just that I've cut down a LOT on my acquisitions over the last year. So there are sometimes wide gaps between one transfer and the next, nowadays.
     
  10. forge

    forge ok dude VIP

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    Today I'm having an issue with Namebright. I'm unable to use my balance in my funded account.
    UPDATE: The problem was due to a transfer "bundle" which when split up, solved the issue.

    Yet still the PayPal option has disappeared from the list of funding sources.

    To me it appears that NB has removed the PayPal option.

    P.S.: I don't subscribe to the "sentiment" of the thread title here.
     
    Last edited: Mar 16, 2021
  11. forge

    forge ok dude VIP

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    This could potentially become a major issue (for me). I can find no PayPal logo anywhere on the Namebright website. Furthermore, the only other options for funding an account are bank wire or checks, checks requiring a $100 minimum. Suddenly I fear a horrific eNom kind of scenario. At best, I'd have to eat crow and kiss the "at cost" savings goodbye -- which realistically were a pittance when you factor in the 3% PayPal transaction fee charged by Namebright. :xf.confused:
     
    Last edited: Mar 16, 2021
  12. tom365

    tom365 Established Member

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    maybe next can't login namebright account people is you.because It's not the first time namebright's two-step verification system has this bug and problem.

    another people cann't login namebright:

    https://www.namepros.com/threads/what-is-wrong-with-you-namebright.1174318/

    so transfer out all your domain out namebright.com

     
    Last edited: Mar 20, 2021
  13. tom365

    tom365 Established Member

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  14. NetPark

    NetPark Established Member

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    I also have problems with Namebright in the last days. It seems problems exist on Namebright's servers.
    Domain and email forwarding do not work. I also intend to move my domains out

    @Natalie Lynch
     
  15. bbboy5

    bbboy5 Established Member

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    If you are not getting any solution, then last thing you can do is Apply for change of address in your 2-3 id cards, there is procedure to change of address of your ID cards, almost every country / governments having this procedure to get update new address. Check the rules there in your country and if nothing happens then last thing you change your address by applying to govt. authorities. Its simple and 100% legal procedure and in most of the countries. It is a kind of request of update new address or change of address. Check the procedure in your country. sometimes there are options of Two address in Id cards one is permanent address and another is Correspondence address, Find out the rules i your country. Take this option only if everything fails.
     
  16. tom365

    tom365 Established Member

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    I can proof my acoount email and cellphone is enough to prove I am the owner of my account.

    why namebright ask user must submit two poof of address documents for proof registrant contact address and ask user must notarize it?

    namebright create difficulties to users. because namebright do it on purpose.

    namebright don't want help user solve this problem. they hope user can't login account!

    once your domain expired, your domain will be put pre-release auction on dropcatch.com.namebright.com and dropcatch.com will Profit from these domain pre-release auction!


    what a bad system? that's how namebright do their business?

    if namebright sysstem got a bug, they need fix it, why namebright can't fix bug?
     
    Last edited: Mar 27, 2021
  17. tom365

    tom365 Established Member

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    namebright create difficulties to users.because namebright do it on purpose.

    namebright don't want help user solve this problem. they hope user can't login account!

    once your domain expired, your domain will be put pre-release auction on dropcatch.com.namebright.com and dropcatch.com will Profit from these domain pre-release auction!
     
    Last edited: Mar 27, 2021
  18. bbboy5

    bbboy5 Established Member

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    I said If everything fails then you can use this way, if nothing happening, the last way to save your domain expiry.
    One more way is that take a legal route and file a court case and court will put a stay and freeze your account till the case solved, so this way they cannot sell your domains, instead they need to renew it, off-course the renewal amount will be charged from you only. but this is also one way to save your holdings. No one can do anything with you or anyone's holding if the person is confident and ready to fight a legal battle. if you take legal action and take court route then they also understand that these pity tactics cannot work anymore and they must fix their bug to save their face before the court.
     
  19. tom365

    tom365 Established Member

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    thanks for your reply.
     
  20. tom365

    tom365 Established Member

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    already past 60 days, namebright admit this bug, but namebright.com still can't solve this bug.

    user can't receive 7 Digit Code or call after set two-step verification. cause can't login account.

    1.jpg


    2.jpg
     
    Last edited: Apr 14, 2021
  21. Future Sensors

    Future Sensors 78% of human domainers will be replaced by robots Gold Account

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    Please stop posting this in 3 threads at the same time. Thank you.
     
    Last edited: Apr 14, 2021
  22. tom365

    tom365 Established Member

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    ok
     
    Last edited: Apr 14, 2021

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