Anyone else sell at GoDaddy auctions & having trouble getting paid?

[WebInceptions]

I'm beginning to wonder if Godaddy is financially stable. They are now in default on payment for 3 domains sold on their platform 6 weeks ago, with payment cleared 5 weeks ago and transfer completed at least 3 weeks ago.

This has happened before, and when I complained the excuse has essentially been "we forgot".

Anyone else seeing this? This "gee we keep forgetting to pay our payables" is often the type of thing you see before a bankruptcy filing.

 

[WebInceptions]

So I'm the only domainer selling at Godaddy??

 

[cloudguy]

I'm selling regularly on their marketplace. My domains are listed with Buy Now, so when 'authorization period' ends and funds are cleared, which is normally on the sixth day from the day domain has sold, they automatically transfer the domain to the buyer and disburse the funds to me on next business day. In only one occasion so far it happened that automatic transfer failed so I was notified I have to transfer the domain manually to my buyer. Instead of notification 'You will be paid in next 1-2 business days' which is a normal practice when automatic transfer works I've got 'You will be paid in approximately in 15 days'.

I guess, in offer/counter offer auctions, they handle it differently because they have to do additional check if the domain has transferred to the buyer so they can send you the funds.

Hope my experience with them helps. I'm also interested in hearing what type of listings you sell and what is the payee method you use. Also where are you from, because I think that also plays a part in how they pay people selling there.

 

[sofiapartner]

Hm... doesn't happen to me.

Actually - once I was paid before transfering the domain to the buyer.

 

[LoneDeranger]

Sold two domains last week in a total of 200$ and had no issue with the payment nor the transfer..

 

[WebInceptions]

Thanks for the comments. I've only had success with the 7 day auctions, and after waiting for their ridiculous 7 days to clear payment, I send the transfer info the same day. Funny how it only takes a couple of seconds to clear payment when I'm the one paying, eh?

We're now into week 6 with about $2,000 owed and past due, time for a nasty note....

 

[namerav]

Generally they pay between 7-15 days after conclusion of sale and buyer payment.

 

[SirDrago]

@Joe Styler GD rep

 

[Joe Styler]

If it has been six weeks there is certainly a problem, I would reach out to support so they can track the payment for you.

 

[WebInceptions]

If it has been six weeks there is certainly a problem, I would reach out to support so they can track the payment for you.

Thanks Joe. Godaddy is currently delinquent on 3 payments, and have recently paid 2 that were delinquent.

Again, this is the typical behavior of a company in trouble. Are you aware of any other company obligations that Godaddy has been unable to pay? Have paychecks and such been paid on a timely basis?

Thanks!

 

[lotk]

I had a similar issue with GD auctions and getting paid. It turns out that your payment won't be made if you don't pick the correct PayPal profile when listing a domain for auction.
*I had to call godaddy to get the issue resolved.

 

[WebInceptions]

I had a similar issue with GD auctions and getting paid. It turns out that your payment won't be made if you don't pick the correct PayPal profile when listing a domain for auction.
*I had to call godaddy to get the issue resolved.

I only have one business PayPal account and it's had no problems in 15 years, so I'm pretty sure that's not the issue here, but that's good to know.

 

[Joe Styler]

Thanks Joe. Godaddy is currently delinquent on 3 payments, and have recently paid 2 that were delinquent.

Again, this is the typical behavior of a company in trouble. Are you aware of any other company obligations that Godaddy has been unable to pay? Have paychecks and such been paid on a timely basis?

Thanks!

Sounds more like an issue with you payment choice or profile to me but that's something support will need to look into for you. We routinely pay people for sales on time every day, as most people posting on the thread have pointed out. We are a public company so our numbers are available to anyone

 

[ZapNano]

If it has been six weeks there is certainly a problem, I would reach out to support so they can track the payment for you.

Do ya job

 

[WebInceptions]

Sounds more like an issue with you payment choice or profile to me but that's something support will need to look into for you. We routinely pay people for sales on time every day, as most people posting on the thread have pointed out. We are a public company so our numbers are available to anyone

Last month when this happened they had no valid excuse, they agreed it was late and paid me. But I have 3 more sales just completed, and I will NOT be transferring those domains if Godaddy is entering bankruptcy.

And yes, public companies go bankrupt all of the time. The published numbers usually hide fraud and other issues -- the only REAL numbers are whether the company is keeping up with accounts payable, and Godaddy has established a pattern of failing to do so. That should concern everyone who does any business with them.

 

[WebInceptions]

Just got a reply from Godaddy:

======
Thank you for contacting Aftermarket support. Your payments due in mid and late February had been held awaiting delivery of those domains, as we can confirm that those domains have been delivered we will release those funds. Payments should post in 1-2 business days.
=====
My response:
=====

Sorry, but that makes no sense whatsoever.

I have accessed the transfer reports and these domains transfers began 4 weeks ago, and all were completed 3 weeks ago. How is it possible that GODADDY does not know what domains have been transferred to GODADDY???

 

[WebInceptions]

This is precisely the kind of nonsense excuses you always see from companies entering bankruptcy, BTW.

 

[cloudguy]

@WebInceptions

You first say you won't be transferring those 3 domains and now you say the transfers have been completed.

I guess I was right when wrote my post above. They are not releasing the payment because of the listing type.

 

[WebInceptions]

@WebInceptions

You first say you won't be transferring those 3 domains and now you say the transfers have been completed.

I guess I was right when wrote my post above. They are not releasing the payment because of the listing type.

No, the 3 sales I mentioned just finished this week. The unpaid sales are from JANUARY.

 

[cloudguy]

That is strange then. What payee method did you choose and what country you live in?

I'm asking because I sell regularly with them and don't want to find myself in that kind of situation.