My experience with them today:
https://twitter.com/holonames/status/596029129331449858
They even retweeted that.
What went wrong:
1. Payment - told me that it's not paid. I had to send them screenshot from my Paypal receipt and then it was ok.
2. They ask me for domains I have bought from them - Are they serious or joking? At this point I thought that they are making fun of me.
3. They weren't able to register the domains for another 5 hours - I can only hope that nobody hav bought my domains too and who knows how many mismatches there will be, but it's not my problem but theirs.
4. their ticket system didn't work, they claimed that the first email from me was my probably 5th email (I started to write emails to all addresses I can find on their page, not only the
[email protected] email)
5. then they told me that their system is broken and that the website was blacklisted or something and I asked them why there are two name servers settings in their control panel and no response for 3 hours.
6. I replied to their tweet response and ask them to send me an email, but no email from thenm so far.
This is the most unprofessional experience I have seen when buying domains.