AKS5
Established Member
- Impact
- 134
My first domain sale went through on 9 July! The sale was through Afternic Fast Transfer. Before you congratulate me please read what has been going on!
After the sale, I don't know why Afternic emailed me that there is some issue with my payment details... When I logged in to Afternic account, all I had to do was click next a few times and it was done... However, there was some error message and I re-entered my payment details and updated the Afternic Support about it. They told me that the payment will be sent.
A few days later I emailed them and asked about the payment and Afternic support told me that the payment was processed on 27th July. But they will not tell me when will I receive it. It is more like, we have processed a payment through a third party and now we don't give a sh*t about you or the payment. And keep reaching out to us but we don't care if you receive it or not.
So, I contacted Godaddy, the GD chat support guy told me that we are working on your payment and you will receive it in 10-15 days(not business days) from 27th July. I contacted them again just now and the guy has no idea about the payment and using the same old lines telling me that he is escalating the concern.
Is there any way that Afternic would let me know if I will ever receive my money or NOT? Their support does not take responsibility, they were responsible of sending the payment to some third party and now there is no way I can know if I will receive the payment.
What should I do???
After the sale, I don't know why Afternic emailed me that there is some issue with my payment details... When I logged in to Afternic account, all I had to do was click next a few times and it was done... However, there was some error message and I re-entered my payment details and updated the Afternic Support about it. They told me that the payment will be sent.
A few days later I emailed them and asked about the payment and Afternic support told me that the payment was processed on 27th July. But they will not tell me when will I receive it. It is more like, we have processed a payment through a third party and now we don't give a sh*t about you or the payment. And keep reaching out to us but we don't care if you receive it or not.
So, I contacted Godaddy, the GD chat support guy told me that we are working on your payment and you will receive it in 10-15 days(not business days) from 27th July. I contacted them again just now and the guy has no idea about the payment and using the same old lines telling me that he is escalating the concern.
Is there any way that Afternic would let me know if I will ever receive my money or NOT? Their support does not take responsibility, they were responsible of sending the payment to some third party and now there is no way I can know if I will receive the payment.
What should I do???