karamakate
Established Member
- Impact
- 203
A few minutes ago, the Namecheap auction system completely crashed! No action could be taken in the last 6-7 minutes and a constant "Network error" message popped up.
namecheap.com/status-updates/archives/65010
I'm pretty tired and sleepy, yet I waited all these hours to get a few domains. However, it seems that they are incapable of even establishing a system that can handle a few people.
I corresponded with customer service and suggested restarting the last processes or extending the time a little longer.
However, they stated that they will only solve the infrastructure problem and that they will not do anything for the auctions that have ended. So the last bidders won before the system exploded. And they avoid being responsible for this injustice.
Extremely unfair and unprofessional approach!
namecheap.com/status-updates/archives/65010
I'm pretty tired and sleepy, yet I waited all these hours to get a few domains. However, it seems that they are incapable of even establishing a system that can handle a few people.
I corresponded with customer service and suggested restarting the last processes or extending the time a little longer.
However, they stated that they will only solve the infrastructure problem and that they will not do anything for the auctions that have ended. So the last bidders won before the system exploded. And they avoid being responsible for this injustice.
Extremely unfair and unprofessional approach!