The only way to cancel the auto-renewal is to cancel the privacy protection. See, this is a billing trap. A pure scam in my book.
Another one of these "I am anonymous and first post going to bash a company". "Sue", "Fraud"- you are simply wrong. Let me guess, you are a member here but posted this on some VPN with another ID and simply want to bash them.
@Eric Lyon
I happen to also be a customer- and unlike the rest of the other companies with fake auctions they are one of the only ones that run true absolute auctions. Unlike all these other companies where those cheap domainers need the full time so they can renew at last minute after auction finishes. Or move them to the shittiest front end registrar with non-bulk domainer tools.
$2.95 is in the terms you agree to specifically, with full disclosure and check the check box with. And they clearly require you acknowledge that fact the first time you apply for privacy.
This is not a trap, it's your attitude.
I too have not wanted to pay the $2.95 after it auto-renewed (accidently-my mistake) since I left privacy on too long. That is 100% my fault- accepted the hit and as I am a responsible business person. You are trying to blame them for your incompetence.
Namebright is straight up, some people here can complain all day long about Huge Domains competing with them and dislike them, but they can't see the forest from the trees.
Namebright will answer the phone and if you have a reasonable request- they always will fix it in my experience, I am sure there are some missing facts and there is more to your story.
They have the best bulk domainer friendly software front end and should only allow professional domainers on their system, that does not include you. Sue them? They should force you to transfer all domains out in 2 weeks, that's what I would do if I were running the show.
I have no affiliation whatsoever with them. None. Just a happy customer with a brain.
@Rebies @DropCatch Support