Dropcatch (Namebright) Issue [resolved]

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duongt

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Hello everybody,
I can not speak English, I have used Google translate to say this to everyone. Let me apologize if you do not understand what I'm saying.
I backorder JavPlay.com in Dropcatch.com,
Today I received a mail from them notice:"We Missed These:
JavPlay.com"
image.png

And in my account:
image.png


BUT

You can also know who has registered: https://who.is/whois/javplay.com

image.png


image.png



Dropcatch not prestige?
I need an explanation from Dropcatch/Namebright. And it openly here.
 
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That's not the first time they have done that. Email support and show them your backorder!
 
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This is just a misunderstanding. Dropcatch.com solved for me.
Thank
 
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