Best posts by DropCatch Support

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More Fraudulent Bidding Activity at DropCatch.com

We appreciate your concern regarding fraudulent bidding on our platform and understand as a user you may have concern. I can assure you the percentages I provided are an accurate representation of the reauctions on our platforms, and to assume they are inaccurate would require data on how many...
- Points: 1
- Post #28
- Oct 31, 2017
- Section: Drop Catchers and Expired Domain Services
How not to bid on DropCatch (lumeo.com)

We take the verification of our user's accounts very seriously, as the integrity of our auction platform is of utmost importance to us. We require all users to upload a valid government issued photo ID for review however this is not the only tool we utilize when reviewing accounts to determine...
- Points: 1
- Post #26
- Oct 26, 2017
- Section: Drop Catchers and Expired Domain Services
DropCatch Bidder Verification Hits New Lows

We wanted to reach out to address your concerns regarding our verification process. The verification process on DropCatch requires each user upload a valid government issued photo ID that is reviewed in the verification of any DropCatch account, and while this is the main verification process...
- Points: 1
- Post #4
- Oct 26, 2017
- Section: Domain Marketplace Reviews
DropCatch eMail verification

Hello! Recently we implemented verification of contact information as displayed on the WHOIS in accordance with a WHOIS requirement that was released earlier this year! This verification process was triggered with your new purchase as the information on the whois had not been updated. If you...
- Points: 1
- Post #2
- Sep 25, 2017
- Section: Drop Catchers and Expired Domain Services
DropCatch Private Auctions - Beta/Soon

As of right now you can filter for dropped auctions vs. private auction by going to the auction page and clicking on the header of the column you would like to sort by. Check it out and let us know if you have any additional feedback!
- Points: 1
- Post #20
- Aug 16, 2017
- Section: Domain Marketplace Reviews
Does Dropcatch has customer support?

Thanks for letting us know. If you do see an instance of this, and the domain name is remaining in your account after the drop date just let us know and we can get that taken care of. In the meantime we will review what may be causing your history to not update automatically, and quickly! We...
- Points: 1
- Post #8
- Aug 3, 2017
- Section: Drop Catchers and Expired Domain Services
question DropCatch

Thank you for reaching out. The discount club was created for the instances in which users did not want to place a regular backorder at $59.00 but still had interest in the domain name. We established the priority system for regular backorder, partner backorder, and discount backorders based on...
- Points: 1
- Post #9
- Mar 8, 2017
- Section: Domain Expiration and Domain Drop Catching
Did Dropcatch fail today?

Yesterday's domain notifications were delayed, and we do have limited staff on the weekend. We have addressed the issue, and are monitoring this action to ensure all future deliveries do not experience such a delay. We apologize for the inconvenience, and encourage you to reach out with any...
- Points: 1
- Post #5
- Oct 17, 2016
- Section: Drop Catchers and Expired Domain Services
Is HugeDomains warehousing Dropcatch's discounted back orders?

Thanks for raising your concern. The discount club backorder was designed as a third-tier backorder. Our Terms and Conditions clearly outlines HugeDomains, as designated as a partner backorder, will be awarded the domain name in the event no regular priced backorders exist and they have...
- Points: 0
- Post #3
- Jun 12, 2019
- Section: Drop Catchers and Expired Domain Services
Dropcatch.com don't give me domain

Hello, Please contact support by phone or email to provide us your domain name or username and we will happily resolve this issue. You may also DM us on namepros with the above requested information to resolve this for you!
- Points: 0
- Post #3
- Mar 4, 2019
- Section: Drop Catchers and Expired Domain Services
DropCatch Live

We wanted to reach out and let you know that any outages or trouble accessing our site you may have encountered this morning has been resolved and you may now login and manage your DropCatch account. We encourage you to contact us with any questions you may have and appreciate your patience in...
- Points: 0
- Post #1
- Feb 2, 2018
- Section: Drop Catchers and Expired Domain Services
Dropcatch states "lost partner" but listed it for sale on Hugedomains

Do you have questions as to how the priority levels work on backorders through DropCatch, or are you looking for an update to that particular post?
- Points: 0
- Post #19
- Oct 30, 2017
- Section: Drop Catchers and Expired Domain Services
How not to bid on DropCatch (lumeo.com)

We take the verification of our user's accounts very seriously, as the integrity of our auction platform is of utmost importance to us. We require all users to upload a valid government issued photo ID for review however this is not the only tool we utilize when reviewing accounts to determine...
- Points: 0
- Post #27
- Oct 27, 2017
- Section: Drop Catchers and Expired Domain Services
DropCatch eMail verification

Great! We are happy to hear it has been resolved. Do not hesitate to reach out in the further should you ever need additional assistance!
- Points: 0
- Post #4
- Oct 2, 2017
- Section: Drop Catchers and Expired Domain Services
How to list domain for auction in Dropcatch.com?

Hi! At this time DropCatch Marketplace is by invitation and you may have your name added to the pending invitation list by emailing us at Support@ DropCatch.com. Take a look at the terms and conditions on DropCatch to review all the rules and regulations for the Marketplace, and let us know if...
- Points: 0
- Post #2
- Sep 7, 2017
- Section: Domain Marketplace Reviews
Private Seller Auction, 888733.com, no reserve, ending today!

With only a few hours to go, the domain name 888733.com is in auction by a Private Seller on DropCatch.com with no reserve. This is one of the first listed domains on DropCatch’s recently launched Marketplace for Sellers. The Marketplace for Sellers launched by invitation only but there are a...
- Points: 0
- Post #1
- Aug 22, 2017
- Section: Domain Marketplace Reviews
DropCatch Private Auctions - Beta/Soon

You can find all information regarding what listing a domain name on the Marketplace will entail in our terms&conditions. Give it a read, and let us know if you have additional questions.
- Points: 0
- Post #12
- Aug 11, 2017
- Section: Domain Marketplace Reviews
Dropcatch states "lost partner" but listed it for sale on Hugedomains

We do our best to be as transparent with the Discount club and the priority structure and are always evaluating ways to increase the awareness with the program. So, to start, this is our priority structure for backorders. 1. Regular place backorders always take priority to all other...
- Points: 0
- Post #13
- Aug 9, 2017
- Section: Drop Catchers and Expired Domain Services
Dropcatch states "lost partner" but listed it for sale on Hugedomains

We always appreciate feedback from users. If you have questions regarding the priority of our backorders I am happy to further review them with you. Additionally, if you have questions regarding transparency let me know! While we will never release user backorder information we are happy to...
- Points: 0
- Post #11
- Aug 9, 2017
- Section: Drop Catchers and Expired Domain Services
Does Dropcatch has customer support?

If there is something occurring within your account that is occasionally preventing you from placing a successful backorder on a domain name please contact us prior to the cut off so we can investigate the issue. We do not want you to miss out on any domains and we are happy to review your...
- Points: 0
- Post #6
- Aug 2, 2017
- Section: Drop Catchers and Expired Domain Services