Backorders placed through DropCatch are set up to prioritize our customers, which is why regular priced backorder always take priority over discount club and partner backorders, however the discount club backorders have last priority. This means that any regular or partner backorders are honored...
We absolutely will NOT be waiting until we loose critical numbers of customers to address this. We value customer feedback and we hear your concerns. We are exploring additional methods of verification to help us reduce the number of re-auctions on our platform. While we might not be able to...
Hi! You can email us direct at Support @ DropCatch . com to have your name added to the pending invitation list for the DropCatch Marketplace and ask any questions you may have. The terms and conditions outlined on DropCatch.com will answer questions regarding commission scales and how the whole...
All bidders who participate in auctions on DropCatch.com have completed a verification process. We take this process very seriously and reserve the right to request additional information for account verification as we feel it is needed. The integrity of our platform is of utmost importance to...
DropCatch.com is reducing the starting price for .COM and .NET discount club backorders for the month of February!
This promotion is only for the Discount Club – Regular backorder prices do not change.
Starting February 6th through February 28th, 2017 place a .COM discount club backorder for...
Thank you for tagging us in this post. We are happy to answer any questions anyone may have regarding our platform.In regards to this domain name, we were not aware it was being listed with a buy it now price on another platform.
If you ever have questions regarding a domain name, the ownership...
DropCatch backorders are completely private, so no one knows who has placed a backorder on a domain name, or if any exist. We think keeping the backorders private is important for just this reason. We never publish backorders placed or share information, not even after the drop!
To confirm, the P does stand for proxy. There is more information on How It Works within our page, or feel free to contact support if you have more questions!
@YairDD This circumstances surrounding this issue are currently under investigation. A team member will contact you directly to provide further information!
DropCatch values the integrity of our auction platform and are doing absolutely everything we can to prevent re-auctions by increasing the security of our site. We hear our user’s concern regarding reauctions on our platform, and fraudulent bidding and we want to ensure you that we are...
The DropCatch Discount Club is third priority. As defined in our Terms and Conditions: A successful Discount Club backorder is a backorder where there are no regular priced backorders, no Corporate Partner backorders, and that user has the highest Discount Club backorder bid.
To have the best...
Within DropCatch backorders, our users have first priority. If you are the only person to place a backorder on the domain name within DropCatch, the backorder will be delivered to you! Our bulk partners are not allowed to place regular backorders, ensuring our customers always have top priority...
Good afternoon,
These questions are answered under the Marketplace How it works section: https://www.dropcatch.com/hiw/marketplace
DropCatch will disperse payments made by the purchasing parties to selling parties of all successful sales once a month for the previous month completed sales...
Because everyone here helped us identify problems with user experience of the login behavior on DropCatch, we wanted to let you know that changes have been released that should address behavior you have reported to us.
If you previously experienced problems with the log in behavior, be sure you...
@Coindoji Thank you for tagging us! We quickly identified the issue this morning. We apologize for any inconvenience you experienced. As I mentioned, we have identified the issue, resolved it , and will continue to monitor to ensure the problem doesn't happen again! We try to be as responsive...
@The Durfer This circumstances surrounding this issue are currently under investigation. I will have a team member reach back out to you directly to provide further details on the situation.
No. We will not be altering our reauction process. We understand the frustration of some users, however we will not be altering the process or intervening in the reauction of domains. Domains that are not paid for by the winning bidder will return to auction and the winning bidder of the...