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Atom.com replied to the thread Atom / Atom.com - Marketplace (formerly Squadhelp).

Thanks for flagging this. The seller ID that used to appear in lander page source was removed few weeks ago and no longer appears on any listing page; if you’re still seeing it, it’s likely a cached copy - please share any example with our...

Oct 15, 2026
Atom.com replied to the thread Atom / Atom.com - Marketplace (formerly Squadhelp).

Thanks, everyone, for the thoughtful feedback on Domain Bundles. We’ve already made a few updates based on this thread. Matching now covers more pairs Bundles now also match: domain.ai with domainai.com domain.now with domainnow.com domain.com...

Oct 15, 2026
Atom.com replied to the thread Atom / Atom.com - Marketplace (formerly Squadhelp).

Thanks for sharing the feedback regarding AtomPay sales. For context, we don't report any sales to NameBio without the seller's opt-in. We do showcase some featured sales in the seller dashboard, which is private. These are there for seller...

Oct 6, 2026
Atom.com replied to the thread Atom / Atom.com - Marketplace (formerly Squadhelp).

Thanks all, fair feedback on the delisting process. Premium delisting is now self-serve, no chat needed. Dashboard → /dashboard/domains/premium-delist shows every scheduled delisting, including ones set up through support chat, with the date...
Oct 4, 2026
Atom.com replied to the thread Atom / Atom.com - Marketplace (formerly Squadhelp).

Thanks for flagging this. When you search a domain on an extension we don't support yet, we show whether it's available but don't offer the option to register it. We've updated the page so it now clearly says when an extension isn't supported on...

Sep 24, 2026
Atom.com replied to the thread Atom / Atom.com - Marketplace (formerly Squadhelp).

Hi everyone, a quick update on today's incident. The platform was hit with a DDoS attack. We see attacks like these almost daily, and our systems typically mitigate them automatically without any impact. Today's attack took about 17 minutes to...

Sep 8, 2026
Atom.com replied to the thread Atom / Atom.com - Marketplace (formerly Squadhelp).

Thanks for the ongoing feedback on our landing pages and site UX. We read all of it. A fair amount of it has already been incorporated. We are rebuilding these pages to be leaner and more focused. Less clutter, fewer competing options on a page...

Sep 4, 2026
Atom.com replied to the thread Atom / Atom.com - Marketplace (formerly Squadhelp).

Hi everyone, we've seen the questions regarding WLM, so let us clear this up and share the context behind the change. First, the date. The correct deadline is October 6. The notice on the settings page briefly showed September 30, which was...

Sep 4, 2026
Atom.com replied to the thread Atom / Atom.com - Marketplace (formerly Squadhelp).

Thanks for flagging this. Under our Partial Exclusivity Policy, the marketplaces where you can list a Premium domain yourself are Afternic and Spaceship. Collectively, they offer fairly wide coverage across major registrars. We also keep...

Sep 4, 2026
Atom.com replied to the thread Atom / Atom.com - Marketplace (formerly Squadhelp).

Thanks for sharing. This was a temporary issue with one of our downstream providers and should now be resolved. If you're still seeing any issues with the logos, please let us know and we'll take a look.

Aug 19, 2026
Atom.com replied to the thread Atom / Atom.com - Marketplace (formerly Squadhelp).

Thanks for the suggestion, this was a fair point. We've now added a visual indicator on your dashboard showing which domains have a delisting request in progress and how many days remain until removal. This should eliminate the guesswork on...
Aug 19, 2026
Atom.com replied to the thread Atom / Atom.com - Marketplace (formerly Squadhelp).

Thanks for flagging. Running both private and public auctions was creating confusion for sellers, so we simplified to a single format and decided to retire private auctions. You can still list your domains in our public auction events, which...

Aug 19, 2026
Atom.com replied to the thread Atom / Atom.com - Marketplace (formerly Squadhelp).

Thanks for the detailed post. This is not the experience we want any seller to have. To be direct: the communication side of this one was not handled correctly. Our negotiation team typically engages buyers within a few hours of an offer, and...

Aug 19, 2026
Atom.com replied to the thread Atom / Atom.com - Marketplace (formerly Squadhelp).

Hi everyone, apologies for the performance issues over the past several days, and thank you for the detailed reports. We have seen a recent increase in sustained DDoS and scraping/botnet attacks, and we've deliberately tightened our Cloudflare...

Aug 12, 2026
Atom.com replied to the thread Atom / Atom.com - Marketplace (formerly Squadhelp).

Hello, just to clear up any confusion: our partnership with Hilco Digital regarding UPM remains fully active and has not ended. We have adjusted certain listing, onboarding, and negotiation processes to improve efficiency, but these operational...

Jul 31, 2026

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