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  1. Atom.com

    I'd like to say Hi!

    Hi everyone! My name is Grant. I’m the head of branding at Squadhelp.com. I recently joined NamePros and am impressed with the quality of discussions pertaining to the Domaining Industry. I am sharing a bit more information about Squadhelp and hope to connect with many of you. For almost seven...
  2. Atom.com

    ATOM TO PAYONEER PENDING ISSUE

    Hi Alex, This post was just brought to our attention so I would like to address it directly since it contains misleading information. Here is a recap of the situation, as shared with you earlier by my colleague: On June 30 (Sunday), you requested a payout for your funds There was an issue in...
  3. Atom.com

    discuss My take on brandable marketplaces and why it spells ”Au revoir”

    Thanks for tagging me @trelgor. You raise some interesting points. I will try to address this post from SH perspective. In our experience, most businesses are looking for a great brand name first (they don't typically start with a domain name). We speak to thousands of customers as part of our...
  4. Atom.com

    Atom / Atom.com - Marketplace (formerly Squadhelp)

    Quick Update: we’ve made a few improvements to the Self-Negotiation flow to make the process clearer and more seamless for both buyers and sellers. Here’s how the new flow works: When a seller responds to an offer, the buyer can either accept or counter. Sellers can also set how long their...
  5. Atom.com

    Atom / Atom.com - Marketplace (formerly Squadhelp)

    Thanks for the feedback. You’re right - the old format wasn’t very user-friendly. Based on this suggestion, we’ve now improved the repeat-visitor section so it’s much clearer and easier to read.
  6. Atom.com

    Atom / Atom.com - Marketplace (formerly Squadhelp)

    I would like to address the concerns raised recently with the new process, and share SH perspective and some updates. 1. Expert Review Votes We believe this process is working very well and the collective feedback from the domain reviewers is leading to a high quality, fair and efficient...
  7. Atom.com

    Atom / Atom.com - Marketplace (formerly Squadhelp)

    Great feedback, thank you. We have updated the interface for uploading Logo and Lifestyle images for those who prefer not to use the built-in AI generation. You can now upload any custom image and dynamically crop, resize, and adjust the layout directly within the upload window before saving...
  8. Atom.com

    Atom / Atom.com - Marketplace (formerly Squadhelp)

    Thanks for calling this out. You’re right, the previous screen was risky and made accidental deletes too easy. We’ve updated the layout so deletion now clearly defaults to only the selected domains. To delete an entire portfolio, you must now explicitly choose Delete All Listings, see a clear...
  9. Atom.com

    Atom / Atom.com - Marketplace (formerly Squadhelp)

    Below is a summary of your reported sales under the Commission Match Guarantee program: Sale 1 (09/05/2024): Not eligible because the selling price was below the minimum required price for this program. Sale 2 (11/03/2024): Commission Match Payment processed on 11/04 (within 24 hours of sale...
  10. Atom.com

    Atom / Atom.com - Marketplace (formerly Squadhelp)

    Appreciate the ongoing discussion and feedback. A few important points to clarify, as there may be some misunderstanding. First: today, all advertising related to Premium domains brings buyers to our premium marketplace search, which shows no hand-registration or available options. That flow...
  11. Atom.com

    Atom / Atom.com - Marketplace (formerly Squadhelp)

    @NameGroove , thanks for the question. Our AI agents look beyond simple SLD matches. They evaluate how strongly a domain aligns with real buyer search intent, which can be broader than just the literal keyword. That said, for several extensions, including .now, an exact SLD match like “step”...
  12. Atom.com

    Atom / Atom.com - Marketplace (formerly Squadhelp)

    Good question. Our goal is straightforward: maximize the exposure of domains by integrating with as many partners as possible - both in the startup ecosystem and with registrars, through our Partnership APIs. For these integrations, we’re happy to share a substantial portion of our commission...
  13. Atom.com

    Atom / Atom.com - Marketplace (formerly Squadhelp)

    Thank you all for your feedback. We are indeed receiving a significantly high number of submissions (more than 1000 per day). Despite this high number of submissions, our acceptance rate continues to be about 7 to 8% (we are only approving about 70-80 names per day). We are in the process of...
  14. Atom.com

    Atom / Atom.com - Marketplace (formerly Squadhelp)

    Appreciate the thorough stress testing in this thread, John's especially. Several of the changes we've shipped today came directly from it. Since there's been a lot of discussion about how this feature works, here's a full rundown of the mechanics, what's changed since launch, and where we stand...
  15. Atom.com

    Atom / Atom.com - Marketplace (formerly Squadhelp)

    @NameGroove Thanks for the feedback. If you transfer 100+ domains in a single transaction, our team would be happy to issue an account credit for the fee difference so you receive Atom Edge pricing on that first batch as well. After the transfer, please reach out to our support team and they’ll...
  16. Atom.com

    Atom / Atom.com - Marketplace (formerly Squadhelp)

    We’re currently working on a complete redesign of the listings page that will offer significantly more flexibility and make it much easier to manage your portfolio. Customizing columns and streamlining the interface is definitely part of that vision. Thanks for your patience—we expect to roll it...
  17. Atom.com

    Atom / Atom.com - Marketplace (formerly Squadhelp)

    I would like to address some comments related to quality of names. As many would agree, the quality of brandable names is subjective. Since the onset of our Marketplace, we decided that we wanted to leverage something that was truly unique to our platform: Wealth of data in the form of direct...
  18. Atom.com

    Atom / Atom.com - Marketplace (formerly Squadhelp)

    Thanks for sharing this - it’s thoughtful feedback. We agree that showing a visible “0” next to the shortlist icon can unintentionally create the wrong perception, especially for buyers who are still exploring options. We’ve made a change so that when there are no shortlists, the “0” will no...
  19. Atom.com

    Atom / Atom.com - Marketplace (formerly Squadhelp)

    Thanks for flagging this. Our default domain purchase and transfer workflow is optimized for speed, efficiency, and security. By completing most transactions through our registrar automation, we’re able to verify ownership quickly and release seller payouts almost immediately once the domain is...
  20. Atom.com

    Atom / Atom.com - Marketplace (formerly Squadhelp)

    Hi everyone, since there were several questions about Discovery Views, Direct Lander visits, and stats in general, here’s a clearer breakdown that may help: 1. Discovery Views Discovery Views reflect traffic influenced directly by Atom’s search and recommendation engine. This includes: • when...
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