- Impact
- 6
Hi,
I don't know if I am writing in a right place but if it is not, please forgive me.
Anyway, Yesterday (or 2 days ago), I got a notice of hosting service cancellation from them. So since I dont intend to have a service with them I don't think I have to pay anymore, they have cancelled it anyway.
But then the next morning I am surprised that I have to pay them 12 USD for 1 year while they have terminated their service to my hosting, so I quickly responded by claiming unauthorized payment to paypal. I wouldnt want to pay something that I don't receive...
Turns out to be that the reason I am being charged 12 USD is because even after they send me the notice I should have cancelled the subscription myself, the fact that they don't tell me for bad intention of course, who knows I can keep paying them 12 USD every year without having to provide me any service:D?
Well and then what happened is that 1dollar-hosting.com sent me another invoice (using email) of 50 USD because they need to waste their 40 minutes time with paypal investigation since they think forgetting to cancel the subscription is not their fault. I wonder what I should do. I have complained about this to them and paypal, no reply yet.
Dunno if I am at wrong here or what? Is this 50 USD charge legal? I am not familiar with this kind of situation.
I don't know if I am writing in a right place but if it is not, please forgive me.
Anyway, Yesterday (or 2 days ago), I got a notice of hosting service cancellation from them. So since I dont intend to have a service with them I don't think I have to pay anymore, they have cancelled it anyway.
But then the next morning I am surprised that I have to pay them 12 USD for 1 year while they have terminated their service to my hosting, so I quickly responded by claiming unauthorized payment to paypal. I wouldnt want to pay something that I don't receive...
Turns out to be that the reason I am being charged 12 USD is because even after they send me the notice I should have cancelled the subscription myself, the fact that they don't tell me for bad intention of course, who knows I can keep paying them 12 USD every year without having to provide me any service:D?
Well and then what happened is that 1dollar-hosting.com sent me another invoice (using email) of 50 USD because they need to waste their 40 minutes time with paypal investigation since they think forgetting to cancel the subscription is not their fault. I wonder what I should do. I have complained about this to them and paypal, no reply yet.
Dunno if I am at wrong here or what? Is this 50 USD charge legal? I am not familiar with this kind of situation.
