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SnapNames Problem

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redbulldog

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I won a domain at SnapNames on the 25th, I got the email from them telling me that the domain was with Safenames and they would contact me within 24 hours with account login etc.

Ive heard nothing since and despite writing to Snapnames support and using their online support ticket system Ive had no response from them.

I wrote to Snap 2 days ago and told them that If they didnt respond Id have to file a chargeback with my creditcard company. Still no response.

Has anyone else had this problem and can anybody suggest any other ways of getting some support from Snap or is this typical of their support?

Thanks

Mic
 
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