Sedo support is a joke!

[ThreeD]

Is it just me or does sedo have the worst support ever?

About a month ago they failed to answer one of my questions. I waited almost two weeks for a reply until my question became inactive. It seems like they completely ignored my inquiry.

This time around they replied to my question with a bunch of crap links that don't answer my question at all. Wtf is wrong with these people and the SEDO?

I think ANY company is only as good as the leverl of customer service they can provide. Right now I think santas christmas shop has a higher customer servic rating than sedo even can dream of.

I am really about to loose it with them and I'm pretty close to transfering all my domains somewhere else.

Anyone else had problems with them?

 

[Soofi]

and the question is...? :lol:

 

[Ms Domainer]

*

Yes. Terrible.

Just go to the Official Sedo thread, and you'll see a lot of complaints.

*

 

[DotWeekly]

I use to have a pretty good contact via email... but suddenly never got any replies to it. Come to find out the lady no longer works for them.

I have used the Contact Form directly on the site and almost always get a reply in 24 hours or less. Like you said, often times the replies are the standard, BS generic reply.

The bigger the company often means the worse CS. They are likely understaffed and the CEO is likely over paid. Go figure.

 

[Soofi]

The bigger the company often means the worse CS. They are likely understaffed and the CEO is likely over paid. Go figure.

:bingo:

 

[HeyNow]

Personally, I wouldn't trust Sedo as far as I could spit. In my opinion, anyone who trusts Sedo with their Social Security number is foolish.

I believe they are not an honest organization. I don't trust their auctions. I don't trust their ppc program.

 

[wot]

Try ename.com :td: they make Sedo look like the most efficient company around.

But yes, must agree,Sedo are certainly not very good.

 

[ThreeD]

In my opinion, anyone who trusts Sedo with their Social Security number is foolish.

I haven't and I never will trust Sedo with any sensitive information. I've realized they're just wasting my time so I'm going to have to find a new place to park a ton of domains.

If anyone knows of a good place to park a bunch of domains (not only .com), please let me know.

DONT.NET - besides my question if anyone else has had problems with sedo, I just wanted to clear the air and shout that SEDO SUCKS and their support policies are a joke! :bah:

---------- Post added at 08:31 AM ---------- Previous post was at 08:30 AM ----------

Try ename.com :td: they make Sedo look like the most efficient company around.

I haven't had the pleasure yet and based on your reply I probably won't

 

[lincolndsp]

The bigger the company often means the worse CS. They are likely understaffed and the CEO is likely over paid. Go figure.

so true.
but godaddy - is an exception. it's CS is superb.

 

[Dotmainer]

Never had any problems with them !
-> http://www.namepros.com/the-break-room/640669-i-have-problem-with-sedo.html

So you are parking your domains with them.
Is there anyone who get good results with sedo parking ?

What was your question ? ... you know, stupid questions get stupid answers :blink: .... is it here same ?

Have you sent them email or in your CP ?

--

 

[liquidcherry]

If anyone knows of a good place to park a bunch of domains (not only .com), please let me know.

Try Noomle Domain name parking and minisites development

Cheers

Liquid

 

[ViReal]

Sedo always takes up to week to answer any of my questions, if they even bother to reply. Very bad support IMHO.

 

[Dotmainer]

and what was a question ?

btw. is 'wtf' allowed here ?

 

[Fastlancer]

and what was a question ?

btw. is 'wtf' allowed here ?

why not? you want that censored too?! Geeeeez!


- had good experiences with SEDO

 

[ComKid]

why not? you want that censored too?! Geeeeez!


- had good experiences with SEDO

Agreed. Sedo is the best marketplace with the best customer service.

 

[wot]

btw. is 'wtf' allowed here ?

I don't see why not, certainly for those with limited communication skills. :gl:

 

[denzuko]

We dont know what your question and what SEDO's anwer.
So we are trying to discuss about something without any data or fact.

 

[polyromcom]

Wowsers, you get the feeling sedo is like 3 people in a back office somewhere. The first two support problems I had were with domains not showing up in the optimizer for days. Meanwhile, traffic was getting monetized but not going into my account!

Took half a week to show up.

 

[brigarkee]

When I have a question for sedo....

I just call them :hehe:
(617) 499-7200