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Dear Lorenzo,
Thank you for your email.
I’m afraid it is not possible to change the end date of your auctions. Due to the unavailability of the system the auctions were put back by the same time the system was unavailable – 526 minutes. This was system wide amendment and was done to ensure that you, and the other sellers, do not lose out on any bidding time. It is not to your disadvantage but rather to your advantage as we are not penalising you but allowing more bids to be placed and therefore the possibility that your domains will be sold for a higher amount. The Sedo marketplace is an international marketplace and we know from previous experience that bidders are looking at auctions at all times of the day and night regardless of where they are based. In addition, we cannot remove the auctions as you have made a commitment, as per the Terms and Conditions, to sell the domains to the highest bidder.
As I write there is over three days remaining for each of these auctions allowing plenty of time for further bids to be received on your domain names. I hope that you continue to receive offers on your domains and receive a good price for each one.
If you have any further queries, please do not hesitate to contact us.
Kind regards,
mjnels said:after telling me on the phone there was nothing they could do - they finally fixed mine.
instead of scaling it back to the original time, which could potentially be damaging if buyers took note of the new time..they extended mine by a whole day, so now it ends at a good time (7pm EST) instead of the middle of the morning.
good enough for me.. but there needs to stop being so much downtime that cause these auctions to get extended like that...
italiandragon said:moving auction ending times continuosly will create just such a confusion that no seller would ever want, plus it may good for you but if that was done to me they would end on Saturday and I did not want that.
duceman said:"oops (Sedo) did it again"....... Following in on that theme, if Sedo doesn't watch out it will loose its 'kids' ( I guess that would be us)
thoroughbredbet said:Congratualtions everyone you get the rare opportunity to watch a great business be flushed down the toilet in a quick fashion. All it will take is for some other site to come along and start a similar service and sedo will be gone and then bought for pennies on the dollar
peter@flexiwebhost said:Isn't it a case though that Sedo have been declining for some time.
italiandragon I corrected the title typo for you.
mjnels said:cant hurt to try..
calling them is better though... 1-617-499-7200 is their u.s. office..
Hi Lorenzo,
We apologize for any confusion or inconvenience caused. We’ve actually received an update on this situation from Sedo’s management; as it turns out, the lengthy auction extensions were unintentional. It looks as though some auctions may be rescheduled, although we don’t have all of the details yet or an official statement regarding the matter. However, you can rest assured that we will be sending out emails to all people involved in the affected auctions, and working to rectify this situation. You will be notified directly if your auction will be rescheduled.
Again, we apologize but appreciate your patience and understanding. Have a great day!
Who did you tell what?larryharlow said:told ya
italiandragon said:This is starting to be ridicolous:
4 hours ago , another Sedo rep. wrote me back replying to my complaints regarding this issue, this is what she wrote me:
Now....I just checked again the auction ending times.....you won`t believe it so better you go and check by yourself but they changed again , this time ending earlier , almost going back to the original ending time.
If this is not a mess , I can`t figure out how better to describe the meaning of this word.
I am now going to take screenshots of my auctions because I have no idea how this is going to end.
I advice other sellers to do the same and keep monitoring their Sedo auctions.
It stops me from signing up :lol:jaydub said:Every time this happens it erodes my already limited faith in them further.....