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*NEED ADVICE* I HAVE A GO DADDY ISSUE.

Located in Domain Registrar Reviews started by sharfab, Jun 18, 2019.

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  1. sharfab

    sharfab Established Member

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    Hello Members. I purchased a domain name from GoDaddy on January 26 2019. The money was taken from my bank account, and I was issued a receipt for confirmation of ownership. Today five months later I received an email from GoDaddy stating that the domain name is already registered at Nic. I immediately called GoDaddy and they verified the authenticity of the email sent to me. They had also advised me over the phone that I don't own the domain name and would recieve a refund of my money. I told them over the recorded conversation that I dispute this action and its unfairness. Back in January I rightfully purchased this domain name with a plan and marketing and now I feel those options are being bullied away from me. Any advice on how to proceed will be deeply appreciated. Thanks.
     
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  2. sharfab

    sharfab Established Member

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    Has anyone ever experienced an issue like this before?
     
  3. sharfab

    sharfab Established Member

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    @JoeStyler. PLEASE HELP
     
  4. creataweb

    creataweb Some Guy with Awesome Senior High School Photo VIP ★★★★★★★★★★

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  5. sharfab

    sharfab Established Member

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  6. MapleDots

    MapleDots Domain Properties 2010 - 2019 VIP

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    There is nothing godaddy can do, they register the name on your behalf but if there is a database error and the name belongs to someone else then godaddy cannot simply go in and grab the domain.

    Does it suck? Yes it most certainly does.

    Does it happen? Absolutely, happened to myself and lots of members.

    The only thing to do is move on and look for an alternate domain.

    I feel your pain but alas errors like this do occur.
     
  7. sharfab

    sharfab Established Member

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    I checked "who is" and it shows that someone recently registered it in MAY 2019. I registered it with Godaddy in JANUARY 2019. Would your explanation still apply?
     
  8. MapleDots

    MapleDots Domain Properties 2010 - 2019 VIP

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    You would have to supply the domain so we could do more research.
    It's hard to say without seeing if it was a brand new registration or if the domain simply changed hands.

    This whole domaining thing is not an exact science, I can't tell you how many times I thought a domain was mine only to have it end up somewhere else.
     
  9. sharfab

    sharfab Established Member

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    @JoeStyler. PLEASE HELP
     
  10. sharfab

    sharfab Established Member

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    Thank you DR. BERRYHILL!!!
    Issue Resolved.
     
  11. Joe Styler

    Joe Styler Aftermarket Product Manager GoDaddy Staff Afternic Staff PRO VIP

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    I just got back from traveling. If you send me the domain name I can look into it.
     
  12. sharfab

    sharfab Established Member

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    @JoeStyler, I hope you had a wonderful time during your travel. While you were away Dr.Berryhill ESQ was able to guide me thru my GoDaddy issue and GoDaddy was very accommodating in resolving the matter. Thanks.
     

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