DAN.com

NAMEJET = SCAM YES SCAM

Located in Drop Catchers and Expired Domain Services, started by BrandChimp, Oct 27, 2020

Replies:
16
Views:
1,064

  1. BrandChimp

    BrandChimp Taking A Brake VIP

    Posts:
    3,601
    Likes Received:
    2,752
    NameJet just scammed me and I am not going to be easy with them.

    I had an old backorder placed for a crappy 4L .net at the time they were hot.


    Here is the email I got years later from NameJet:

    Dear NameJet Customer:

    We are happy to inform you that a domain name you Backordered as a Wish List item is about to become available and is entering a Pending Delete status.

    HOWEVER, your bid of $69.00 does not meet the minimum bid for this domain, $79.00.

    Domain Name: jhmj.net

    To participate in this auction, you must raise your bid to at least the minimum bid amount by Oct 20, 2020.

    Increase your bid at:
    http://www.namejet.com/Pages/Auctions/BackorderDetails.aspx?domainname=jhmj.net<=mybackorders

    Domains that are already registered rarely reappear on the open market -- this may be the only opportunity you will have to get this domain. Don’t let it slip away.

    ------------------------------------------------------------------
    Thank you for using our domain name aftermarket services. Please visit our support center at http://www.namejet.com/Pages/Support.aspx if you have any questions or to contact us.

    Sincerely,
    NameJet Support
    http://www.namejet.com



    I have never updated the minimum bid and I was charged $69.00.. I told NameJet to delete my account and they say that if they don't get the payment it will be done by october 28th.... I made sure not to have money left on my credit card so my account will be canceled... However, they found a way to charge my card anyway!


    AVOID NAMEJET AVOID!
     
    Last edited: Oct 27, 2020
    The views expressed on this page by users and staff are their own, not those of NamePros.
  2. Giroud

    Giroud Established Member

    Posts:
    761
    Likes Received:
    336
    When did you place your backorder?
     
  3. Joe Nichols

    Joe Nichols Common sense consultant VIP

    Posts:
    3,086
    Likes Received:
    6,728
    So they charged you $69 and you also didn't get the domain?
     
  4. BrandChimp

    BrandChimp Taking A Brake VIP

    Posts:
    3,601
    Likes Received:
    2,752
    They have refund me now. I advise anyone to remove all their backorders you don’t want even the old ones as even if you don’t have a qualify bid you might won the backorder
     
    Last edited: Oct 27, 2020
  5. DomainBanana

    DomainBanana Established Member

    Posts:
    372
    Likes Received:
    619
    Seems like you were going to get the name that you bid on at the price you bid.

    And it seems they refunded you without much trouble.

    So, I wouldn't call it a scam
     
  6. BrandChimp

    BrandChimp Taking A Brake VIP

    Posts:
    3,601
    Likes Received:
    2,752
    To participate in this auction, you must raise your bid to at least the minimum bid amount by Oct 20, 2020.


    I did not raise my bid as I didn’t want the name... So I won anyway 🤷‍♂️
     
    Last edited: Oct 27, 2020
  7. DomainBanana

    DomainBanana Established Member

    Posts:
    372
    Likes Received:
    619
    You did bid $69 on the name and you were going to get the name for $69.

    And you got a refund.

    At best I think you can call it a mistake by the NameJet system. A mistake that they corrected when you contacted them.

    Sometimes there are serious problems with NameJet but this doesn't seem like one of them.
     
  8. Samer

    Samer Top Contributor VIP

    Posts:
    7,554
    Likes Received:
    14,197
    Not fan NameJet; they seem like worst customer service,

    No clue why people continue flocking there;

    Seen less issues (none, really) with Snapnames
     
    Last edited: Oct 27, 2020
  9. Samer

    Samer Top Contributor VIP

    Posts:
    7,554
    Likes Received:
    14,197
    @BrandChimp, far be it from me to defend NameJet (AT ALL)

    but think long and carefully before you want to make that the title.

    They refunded you, right... Doesnt seem scam to me. Try edit title before too late;

    here's my favorite NameJet Article; to make you feel better; You'll like it ; )
     
    Last edited: Oct 27, 2020
  10. Domainstore

    Domainstore Top Contributor VIP ★★★★★★★★★★

    Posts:
    1,653
    Likes Received:
    925
    What strikes me is that they found a way to charge your card anyway ??? How did they do that.
    Did they make a reservation, before the auction ran ?
     
    Last edited: Oct 28, 2020
  11. Samer

    Samer Top Contributor VIP

    Posts:
    7,554
    Likes Received:
    14,197
    Dont even bother going after the NJ subsidiary at this point.

    Go for the head web.com
    Service is deteriorated. Only thankful for them sharing sales;

    Offtopic; NJ still better than Flippa :xf.laugh:
     
    Last edited: Oct 28, 2020
  12. D Haynes

    D Haynes Top Contributor VIP

    Posts:
    1,407
    Likes Received:
    2,759
    I accidentally bid on a name at Snapnames (NameJet) a while back and spent the next hour trying to figure out how to stop them from being able to charge my card.

    They don't give you an option to remove your payment details from your account and they don't show up on your bank account as a payee. The only way I could think of to stop them would be to report the card stolen and freeze the bank account/CC which seems insane. As the auction finished on the weekend I couldn't even ring their customer service. Luckily someone outbid me so panic was over.

    I've also fallen foul of the old backorder. I backordered a name years ago and suddenly I win it. A name I didn't now want and no way to stop them taking my money.

    In their (Snapnames and I guess therefore NameJet) defence they do state in the account settings that any backorder you make that doesn't get caught will remain active and you can choose if you want any backorders that were caught and went to auction to remain active or not.
     
  13. CraigD

    CraigD Top Contributor VIP

    Posts:
    2,096
    Likes Received:
    3,720
    That's not how credit cards work.

    It's called a credit card because the card can be credited up to the limit you set ;)

    https://en.wikipedia.org/wiki/Credit_card
     
    Last edited: Oct 28, 2020
  14. BRANDERX.COM

    BRANDERX.COM Top Contributor VIP

    Posts:
    1,855
    Likes Received:
    3,276
    Some credit cards have credit limits. He can withdraw the monthly limit in cash & so when they attempt to charge them they would get "insufficient funds" or "not authorized" something like that.

    It does work like that with some credit cards. They're not prepaid cards..
     
  15. CraigD

    CraigD Top Contributor VIP

    Posts:
    2,096
    Likes Received:
    3,720
    Ok, maybe he meant that he maxed out his credit card to the credit limit?
     
  16. NameVP

    NameVP Established Member

    Posts:
    33
    Likes Received:
    21
    I have had good experiences using SnapNames, both in buying and customer support. I do not know how the money thing spreads out between them and NameJet, but I have no problem spending good money with them, and I hope they continue to grow their drop catching abilities without becoming greedy.

    NameJet, however, turns me totally off with their auction practices. Why do they not simply make their minimum bid for back orders $200? Their employee or bot accounts bid domain names up to this mark anyways (AKA NameJet account username styer), so it's stupid to have a back order minimum of $79 when certain domains will never go for under $200 because of NameJet blankly bidding them up to this point. It's blatantly obvious and ethical aspects aside, it's rather insulting they will do this thinking their customers do not see or catch on to it.

    It is what it is and has been this way since the start. I would like to add that I have not seen or have any proof of SnapName doing anything like this. I have countless screenshots of NameJet repeatedly running prices up on domains. These employees or bot accounts on NameJet are always outbidding their own bids (why would you raise the bid on yourself?) and these accounts never buy or win a domain name unless a rare occasion happens where no one will pay the $200 for the domain.

    So unless you are back ordering ten-character slop domains, I take the $79 back order, from the NameJet side, as an insult and a complete joke, but again, it what it is.
     
  17. crackflavoredseltzer

    crackflavoredseltzer New Member

    Posts:
    3
    Likes Received:
    2
    This is old news yo.

    First off, its $69 and they refunded you. Take a breath before you start a flame thread.

    Secondly, they have sent numerous emails to members stating that you need to explicitly remove yourself from domain auctions.

    Was your point that you didn't raise it the $79? Who cares.

    Thirdly, its bleeping $69 dollars. This is why the internet is a cesspool. The 2nd largest provider of domain auctions, selling for thousands upon thousands of dollars and some dude calls the whole operation a scam for $69 that was then refunded.

    Jesus christ what a waste of time this thread is. It should be removed from the internet so nobody needs to waste a second of their lives reading it.

    Are we not professionals here? Next we are going to be calling godaddy a scam because they upcharged us on domain privacy. Take a breath and move on with your life.
     

Want to reply or ask your own question?

It only takes a minute to sign up – and it's free!
Topics / Tags:
biix
  1. NamePros uses cookies and similar technologies. By using this site, you are agreeing to our privacy policy, terms, and use of cookies.
    Dismiss Notice
Loading...