NameJet auctions: something strange!

[twomoon]

There was a domain that was in pre-realized auctions at NJ around a week ago. I odered it.
I was the only one bidder.

Now strange things:

1. It is registered at Register.com (I thought all Register.com domains go only thru SnapNames).
2. For 4 or 5 days domain had a status "Pending auction"
3. Finally May 13 I got a confirmation that my CC is billed.
4. Some time after that I got an e-mail from NJ:

Hello,

We regret to inform you that a domain you recently purchased through a pre-release auction has been cancelled by the registrar of record, as allowed by the NameJet Agreement. The auctions listed will be listed again in the near future, and you will automatically be added to these auctions. These auctions were incorrectly listed on our platform without a reserve bid. Unfortunately this allowed NameJet to sell the domains for far less than agreed by our partner.

As a result of this Registrar request, we will be refunding the entire auction fee and removing the domain from your account within the next few days. Please be assured that this is a rare occurrence, and we do apologize for the inconvenience. Again, the domains will appear in auction in the future, and you will automatically be allowed to participate at that time.

Domain: Order: Amount: (Pending Refund)
.......net ...... $69.00

If you need further details and explanation of the process, please see the NameJet Terms of Use, towards the end of Section 4:
http://www.namejet.com/Pages/terms.aspx?page=NameJet Terms of Use

Should you have any questions or need technical support assistance, please visit our Support Center found under the HELP / Support Center link. Our staff is available 24 hours a day, seven days a week.

Thank you for your NameJet participation. We do appreciate your business with us.

Sincerely,
Ben H.
Technical Support"


Also I found that I'm participating in a private auction. There are 2 bidders: Me and NameJet Reserve. I have been outbid and reserve is not met.

Have no idea how high is reserve and generally don't understand what's going on.

Have anybody of you had such situations?

Thanks, Nick

 

[siga]

Nick,
In short it sounds like you got a good deal and they are not letting you have it and using the small print as a backout clause.

As well as selling domains which are pending delete/ prerelease Namejet sell domains from what I think are either individuals private portfolios or from registrar portfolios. The domains which reminds me of this are the .pro auctions (which are in effect registry portfolio) and pico.net which the reserve did not get met. With pico.net it is now registered through register.com but I cant remember if it was at tyhe time of the auction.


I have just checked the recent auctions I was watching and quite a few of the bigger names were not won due to namejet reserves which if not won as reserves are to high, they will be reauctioned.

I personally have not come across a case like yours but looks like someone made a mess by not putting a reserve on the domain you were going for. and/or released it to early.

I am interested to know does this domain have a expiry date relating to its auction?

 

[twomoon]

Nick,
In short it sounds like you got a good deal and they are not letting you have it and using the small print as a backout clause.

As well as selling domains which are pending delete/ prerelease Namejet sell domains from what I think are either individuals private portfolios or from registrar portfolios. The domains which reminds me of this are the .pro auctions (which are in effect registry portfolio) and pico.net which the reserve did not get met. With pico.net it is now registered through register.com but I cant remember if it was at tyhe time of the auction.


I have just checked the recent auctions I was watching and quite a few of the bigger names were not won due to namejet reserves which if not won as reserves are to high, they will be reauctioned.

I personally have not come across a case like yours but looks like someone made a mess by not putting a reserve on the domain you were going for. and/or released it to early.

I am interested to know does this domain have a expiry date relating to its auction?

Thanks for the feedback siga!
After I created this thread I realized that actually the domain wasn't in pre-realized auction (but the min. bid was $69).

Here is the data from whois:

ICANN Registrar:REGISTER.COM, INC.
Created:1999-11-30
Expires:2011-11-30
Updated:2011-04-19

The owner is Register Internet LP, so it means that Register.com was selling domain thru NameJet

 

[DU]

The owner is Register Internet LP, so it means that Register.com was selling domain thru NameJet

Register does it's own thing. I think they reserve and auction off plenty of names with their own price through NJ.

I've never used NJ and never will. I don't trust them as far as I can spit.

 

[sureshmegh]

hi, i want to share my experience too, few days ago , i registered a domain with namejet for backorder which was about to expire, they sent me message that this domain is available thru auction, i put my bid ( 69 usd ) after few days i got confirmation that i won the bid and then they charged my credict card also for the bid amount and sent me confirmation that they will transfer this domain to my name and will inform in few days time. i was happy. but after few days they sent me mail that they are not able to give me this name because i need to send them some information, which i have to send within 3 days. i sent the information required by them immediately but instead of registering that domain under my name, they disabled my account and never wrote anything to me. now they have sold this domain to someone else.
can anybody guide what can i do and where to complain? i have their confirmation letter and credit card statement which is showing that they charged bill amount from that card.
thanks in advance.

suresh

 

[littleman136]

Hi,

I'm currently looking at a pre-release domain which I now have on backorder. It says the backorder must be placed by 8:00pm pacific time tonight.

From what I've read and think I understand, after 8:00, that domain (which has multiple bids on it) will go into a private auction and because I have it on backorder, I will be part of that private auction.

Does that not mean that I can place any bid between now and 8:00 or don't need to place any additional bids and regardless of what the highest bid is, when the auction goes private, I will have an option to place a higher bid at that time, OR does it mean that whatever I bid now, will end up being my maximum bid during that private auction, or is there even a private auction?

I guess where I'm most confused is, why is there an auction after the backorder auction.

Thanks so much in advance.

 

[DU]

Hi,

I'm currently looking at a pre-release domain which I now have on backorder. It says the backorder must be placed by 8:00pm pacific time tonight.

From what I've read and think I understand, after 8:00, that domain (which has multiple bids on it) will go into a private auction and because I have it on backorder, I will be part of that private auction.

Does that not mean that I can place any bid between now and 8:00 or don't need to place any additional bids and regardless of what the highest bid is, when the auction goes private, I will have an option to place a higher bid at that time, OR does it mean that whatever I bid now, will end up being my maximum bid during that private auction, or is there even a private auction?

I guess where I'm most confused is, why is there an auction after the backorder auction.

Thanks so much in advance.

If you are only bid then you will win the auction and keep the domain if it is not renewed in the next X days (x being 30 I think but I forget).

If you are one of many bids you will enter an auction regardless if you are the highest or not. You only need the minimum to enter the auction.

 

[littleman136]

Great, thanks very much for the help!