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Hard Design Question!

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Hiya, new here, love ya love ya show.

I am writing a company web application. It is a ticket tracking system.

In the center of the page is a large cog. Clicking on it refreshes the page. On the left is a small menu, that through selections expands downwards for more options. The right is reserved for data.

Should you click Edit Open Tickets from the menu on the left, a list of open tickets is generated by php and unhidden using javascript on the right side of the page.

Or should I say, when you load the page a list of open tickets is generated and when you click Edit Open Tickets it's unhidden by javascript.

You can click on any ticket, and it opens a new window where you do editing. When you click submit on that new window, it makes the changes and closes that window.

But, you won't see the change on the main page because that ticket was loaded into the page when you hit the site.

Thus you need to click on the cog to refresh the page, then surf through menu options to get to Edit Open Tickets again to see the changes.

This is unwieldy. I want the tickets to update immediately without a refresh. I do not believe this is possible, unless I use an inline frame (click on Edit Open Tickets, the contents of the frame change). But an Iframe disrupts the nice pretty background I have.

What are your thoughts?
 
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I think it would be easier to show us a screenshot so we can better understand what you're talking about.
 
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