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Domain transfer keeps telling me an error. So confused.

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Allaina

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Hey people,
I am new to domaining and I would wonder if you could help me. I sold my first domain yesterday, I sold it at godaddy auctions but I bought it elsewhere. I got an email come through saying if I want to complete the transaction I must follow the steps on godaddys website instructions. I get to the part where it wants me to "Purchase a domain name transfer from our website." and when I type in the domain name I just the message "Domain is already registered here." I went to check my transfers in page in the profile but it's empty. They have sent me an auth code and a transfer ID so I typed those in the box on the transfers-in page but it says error: ID doesn't exist, or something of the like. I have 5 days to transfer this domain or the sale falls through. But I am completely stumped as to what I'm supposed to do. I tried to talk on their live support but the guy was useless tbh and I got nowhere. Can anybody help? Thanks
 
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Hold on. The instructions are incomplete. Those instructions are typically for the buyer. You should have (by now) received a transfer / push request.
 
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