Afternic Problem ?

[Donmarick]

For 2 days I not see revenue from afternic anyone has the same problem?

 

[dfepro]

yes, all accounts are shows 0

 

[Hankish]

yep yep yep.
And other problems/bugs
- orange box (redo payment) now brings error page
- added domain from Dynadot and got the " Register your domain with a participating Fast-transfer Registrar" not the normal opt-in.

 

[dfepro]

Did you contact customer support?

 

[Hankish]

nope, I hope it'll clear up before the 10 days it takes to get a reply.

 

[Donmarick]

contact support and they maybe reply after a month no thx. :x

 

[dfepro]

The system is still down today

 

[Donmarick]

about 6 days and still nothing changed, no official information, no e-mail, just like always .

 

[dfepro]

afternic @GoDaddy Their customer service is very bad, I sent email to support for more than 3 days without any reply. I called customer support and usually the call is transferred.

 

[dfepro]

They have just admitted that there is a issue with the system, but it is not clear when it will be back to normal

 

[Donmarick]

I hope they have all stats from parking for these days...

 

[vbigdeli]

Very bad customer support within the last year..we don't even have stats !

 

[dfepro]

Still not recovered today

 

[dfepro]

@Joe Styler Please check this thread for afternic parking data issue.

 

[Lox]

Traffic doesn't guarantee purchases nor adv$

 

[dfepro]

update: Today I found out that they fixed the domain parking statistics function by 50%, but the statistics still show 0.

 

[Joe Styler]

I checked in and they said it was resolved yesterday and the data is not missing. It was restored. If you are not seeing that on your account the parking team can help you with it.

 

[dfepro]

I checked in and they said it was resolved yesterday and the data is not missing. It was restored. If you are not seeing that on your account the parking team can help you with it.

After logging in, the domain parking revenue still shows balance is 0

 

[vbigdeli]

And we can't change payment information..I mean update billing info

 

[dfepro]

I checked in and they said it was resolved yesterday and the data is not missing. It was restored. If you are not seeing that on your account the parking team can help you with it.

Your parking team has never replied to any emails from customers and I wonder if your so called help is in a dream?

 

[dfepro]

I checked in and they said it was resolved yesterday and the data is not missing. It was restored. If you are not seeing that on your account the parking team can help you with it.

Afternic parking payment can't edit now.

Afternic parking statistic issue

 

[Joe Styler]

That is now resolved as well. You can edit the payment section.

 

[Donmarick]

@Joe Styler Nothing changed still not work(These domains make daily about 1k visits). And the second acc is shared by my friend he has the same problem.

 

[dfepro]

@Joe Styler Nothing changed still not work(These domains make daily about 1k visits). And the second acc is shared by my friend he has the same problem.

I had the same problem and afternic customer service insisted that they had fixed the problem. I suspect it was their inability to understand what I was saying.

 

[dfepro]

As of now, Afternic domain parking statistics still have not been restored