That is not realistic option.
Many people have multiple tabs or windows open at the same time, for many sites. So turning off their VPN leaves them vulnerable to those sites, even if those sites are not risky.
And so it is highly unlikely that someone who wants to use your site is just doing nothing and not looking or using any other sites when they think of visiting your site.
Plus, your abrasive manner shown in this thread is so amateur and also, unnecessary and it tells me you are not a professional or serious person. This will likely lead to your demise.
The amount of time the namebio person is spending typing out their replies on this thread is mostly unnecessary as is the lengthy content of them. It tells everyone what he is about.
But if he really doesn't care about the OP and their complaint, why engage like this?
I am not getting involved in the validity or otherwise of the OP's complaint, nor the issues namebio has to deal with/fight in its operations and integrity. I just know, from long life experience, that someone who engages in multiple back and forths with users/customers and in the manner that this Michael has, is likely headed for the dumpster of failed companies.
Ultimately, if enough people don't like the offering of namebio, they won't use it/pay for it. Plus, competitors will also emerge if they detect this.
Tell me you didn't actually read the whole thread without telling me...
OP made some harsh and unfair accusations, said some false statements, and I stuck with it and eventually was able to identify and resolve his issue. It would have been much easier to just ignore it.
Could I have handled it better? Sure, I have a pesky habit of getting defensive when attacked. I'm always learning though. And the language barrier made it more difficult at times.
He has since acknowledged that his opinion has changed and apologized for the accusations:
Just now Michael helped solve the issue of access restrictions. The root cause of the problem is that many users in our area have their computers controlled by viruses and access websites everywhere, resulting in a huge amount of abnormal access to many websites. Therefore, some IP segments have been banned, making it impossible for normal users to access namebio.com. Therefore, I misunderstood the purpose of namebio's judgment that my IP is a VPN. At present, it seems that namebio does need to do something to prevent these days of garbage access.
Here, I retract my previous negative opinion about Namebio. I'm sorry, I hope Michael can understand.
But sure... you, who have nothing to do with any of this and having not even read the whole thread, definitely has more of a right to be salty with me than the OP himself. That tracks.
I've been in this industry for 19 years, 11 of them with NameBio. I guess my trip to the dumpster you predicted is an extremely long and circuitous one. You've been around a whole year though, so you probably know best.
You don't seem to understand how VPNs work. If you visit a website that is HTTPS, which is nearly every site on the planet for quite a while now, it is end-to-end encrypted and you are not "vulnerable" without a VPN.
You could literally go to the airport, connect to their WiFi, log into your bank account with no VPN, with a hacker convention in town, and be totally fine. And any risks you might face in that hypothetical could also be said about using a third-party VPN. You're sure as heck fine on your home or work network without one.
If you're dead set on using one while visiting the site, you can pay for a membership. If you don't want to pay, you can either turn it off, find one that isn't blocked by virtue of us blocking major hosting companies, or not visit the site. That is the decision tree, like it or not.
Your desire to use a VPN unnecessarily doesn't supersede my responsibility to protect our site and our data, especially when you're getting everything for free. It might sound callous, but that's life.
I would much prefer that nobody abuse the site, to have no restrictions whatsoever, and to have not wasted years of my life battling attacks instead of adding new features... but that's also life.
