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NAMEBRIGHT account SUSPENSION

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We won an auction in R10.net and made the payment. Domain had a 90 day lock. So, seller requested us to open an account in NAMEBRIGHT. So we did it. Domain transferred. As, 90 days lock continues, we didn't check the account may be for a month or more. Then we checked it and saw ACCOUNT SUSPENDED.

And we are a COMPANY in United Kingdom. Not a personal account. How come we are a FRAUD?

Does NAMEBRIGHT win customers like this?

The Auction we won:

https://www.r10.net/acik-artirma-il...n-22-senelik-timarhane-devren-satiliktir.html

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We sent a complaint to ICANN.

NAMEBRIGHT still sends us same automated answers by mail.
 
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Do we have any other option left?

They just SUSPEND your account and give the same automatic answers with mail.

So, what should we do either?
 
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How are they going to help you, you think?

ICANN doesn't have the power to do anything, but they can force an explanation to them, at least of why the domain name was suspended.

There are one of two main possibilities here (among others):

1. The domain name expired and was auctioned, the seller bought it with a bad credit card or other fraudulent payment method, transferred it to the buyer, and the registrar caught up with that.

2. The domain name expired and was auctioned, Hugedomains realized they made a mistake by letting it go, and then claimed it was a fraudulent transfer to get it back.

Unfortunately, the OP's ranting on about the fact that the seller has good reviews on a forum nobody cares about, along with the fact that he bought it on a forum nobody cares about, isn't really helpful and doesn't shed a whole lot of light on what happened.

You think the Turkish auto company Togg has a "good reputation"? Not in my office:

https://www.wipo.int/amc/en/domains/decisions/text/2021/d2021-1949.html

The Complainant is Türkiye’nin Otomobili Girişim Grubu Sanayi Ve Ticaret Anonim Şirketi, Turkey, represented by Gün + Partners, Turkey.

The Respondent is The Office of George Gould1 United States of America (“United States”), represented by John Berryhill, Ph.d., Esq., United States.

[...]

Therefore, the Panel declares that the Complaint was brought in bad faith and constitutes an abuse of the administrative proceeding.


I don't care how many cars they've sold to people who are happy with them. They are scumbag domain thieves.

Nobody cares about R10 or the reputation of the seller. It really just does not matter. The more the OP sticks up for him, the more it seems he has more of an investment in the seller's reputation than finding out what happened here.

So, the seller says he got it at an auction. For how much? When? Does he have a payment receipt? Has he shown that to you?
 
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There are one of two main possibilities here (among others):

1. The domain name expired and was auctioned, the seller bought it with a bad credit card or other fraudulent payment method, transferred it to the buyer, and the registrar caught up with that.

2. The domain name expired and was auctioned, Hugedomains realized they made a mistake by letting it go, and then claimed it was a fraudulent transfer to get it back.

I don't think it is option A.

May be option B.

But, an EXPLANATION with just a couple of sentences, would solve our problem.

We sent tons of e-mails just for an EXPLANATION and same automated e-mail came to us.
 
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We sent tons of e-mails just for an EXPLANATION

They are not going to give you one. You'll need to get over that.
 
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We are able to UNSUSPEND our account. After very long no result SUPPORT e-mails, we requested domain transfer code, as this is our right. From normal support, again rejected. But from ABUSE e-mail, they accepted. But also, we got no UNSUSPENSION message. After follow up e-mail, they informed us that account is UNSUSPENDED.

Very bad customer support. Mostly AI I think.
 
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