hostupon question

Never heard of this company.

Wajdan said:

Never heard of this company.

Click to expand...

well your no help then , no point telling me that

this the last resonse from them :

Your site is doing something strange, when we unsuspedned it once again hundreds of php processes crashed the server.

The site will remain suspended until you can tell us exactly what you were doing?

thank you

HOW can they blame me ??????

Does anyone know what this sounds like

NOTE: I am not in any way affiliated with HostUpon.

I passed this forum message on to the owner of HostUpon, he said that he had unsuspended your account (this was 40 minutes after your post last night). Could you confirm that nothing has still been done about this?

As an aside, I provide hosting for numerous clients personally and if somebody's account caused server problems then I would suspend it -- as would any host. Even if you are not personally responsible it would be impossible for a host not to suspend your account as they otherwise endanger their entire customer-base. I would recommend opening a further support ticket and explaining that you don't know anything about the scripts (I am assuming this from the way your post was written) and could they provide more information. If you know nothing about the scripts it's possible that somehow your account was altered by somebody other than yourself, or that a script has malfunctioned.

thanks for reply , the account is open again , the site i was working on was vegetarian.net.au , now its just a bunch of files ??? and i have no idea what to do now

It was suggested that it had been hacked into and a malicious code inserted into ????

why would someone do that ....... make me sick to think 2 weeks work gone

Now the thing is it was the latest version of wordpress to aviod this , just how can we avoid stuff like this i wonder

again thanks for reply

Just looked at it and it looks like your host found what file was a problem. Look at the "index-fix this!.php " file...

brianbak said:

Just looked at it and it looks like your host found what file was a problem. Look at the "index-fix this!.php " file...

Click to expand...

...... hey wow that worked , the hosting company did not mention this ?

I would not have known , question is ? will it happen again ? ....system overload ?

I will contact the hosting company and let them know , thanks heaps

of course rep points added !

regards

---------- Post added at 07:17 PM ---------- Previous post was at 06:45 PM ----------

went back to site and just the files are up , so although the link did 'fix this' it is not permanent ?

..........still lost , but i did contact the hosting company , go from there i guess ?

maybe all is not lost ?

They've just re-named some of the "index.php" files to "index-fix-this!.php" so that the websites won't work until they are fixed (or until you rename "index-fix-this!.php" back to "index.php" - but only do this once the problem is fixed)

As for how to fix it... it's Word-Press - are you running any really resource intensive add-ons? Also if you aren't, then installing WP Super Cache would be good (Super Cache can decrease WP's server use by quite a bit)

well i got accused of renaming the file ???? all i did was click on a link that had been pointed by brianbak ..... i explained to hosting that i did not even logon ? ....how could i rename a file

I gave them my logon and they deleted all pllugins and now they say it should be ok , altough your suggestion is a good one because i wish to run adsense on the site ,

Problem is it just a mash of files on the frontpage and i dont know quite how to restore it , i have asked the hosting company .....so i cannot be blamed again if i try something ???

I am hoping there is a restore default settings feature somewhere on the site ??

anyway thanks for the tip !

i was just running , adsense now, wordpress stats, analytics , its on my other blogs ..no problem ?

Do the search for their domain name to find out more information about them