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So i backordered successfully a domain yesterday with Epik.com (costs $199 upfront to place a backorder), they caught the domain but the domain resolves to the 'For sale' page where it is being sold for low $xxxx (and the 'For sale' page appeared right after they secured the domain, so it was on auto-pilot regarding this domain in advance and the for sale service [email protected] is the one i saw on the domains i observed that Epik caught and all the drop-catchers I backordered with lost to Epik.
I contacted Epik.com support and asked why is that the i placed the backorder and the domain is now for sale without an auction (if there are more backorders on it) or awarding me the domain.
my question:
And the support (Rob ) replied:
And now they just refunded to the in-store credit my backorder with the status 'Missed'.
Why 'Missed'? they caught the domain successfully.
Currently i can't get my head around this practice. Is it really how a backorder-service works?
The domain is freewear.com
update: just sent (Saturday, 16 November 2013, 03:46:07 EST) a link to the thread to their support so that they would have every opportunity to react here if they care.
I contacted Epik.com support and asked why is that the i placed the backorder and the domain is now for sale without an auction (if there are more backorders on it) or awarding me the domain.
my question:
Hello
I have placed a BO with Epik and Epik caught the domain. But if I go to the site it is currently being sold. Why is that?
freewear.com
let me know please.
thanks
Bogdan
And the support (Rob ) replied:
Bogdan,
There were 8 backorders for that one. You are in position 8. So, unlikely that you will get that one.
Rob
Epik Support
[email protected]
Tel: 425-202-5160
* Legendary customer service
And now they just refunded to the in-store credit my backorder with the status 'Missed'.
Why 'Missed'? they caught the domain successfully.
Currently i can't get my head around this practice. Is it really how a backorder-service works?
The domain is freewear.com
Domain Name: FREEWEAR.COM
Registrar: CLASSDOMAINNAMES.COM, INC.
Whois Server: whois.epik.com
Referral URL: http://registrar.epik.com
Name Server: NS1.HOSTJAR.COM
Name Server: NS2.HOSTJAR.COM
Status: ok
Updated Date: 15-nov-2013
Creation Date: 15-nov-2013
Expiration Date: 15-nov-2014
update: just sent (Saturday, 16 November 2013, 03:46:07 EST) a link to the thread to their support so that they would have every opportunity to react here if they care.
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