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  1. R

    Registerfly reseller accounts at 6.50 for first 2000

    To clarify for all: This is NOT under logicboxes/directi. We used to use them for names caught on the drop via our snapnames partnership. We have since stopped using them for that. The $6.50 reseller accounts are going extremely fast and are under our own platform not directi/lb If you...
  2. R

    Regfly (again)

    cyberian As I explain in your PM, it was enom who redirected your expired name to a PORN page not us. The truth is in the "powered by enom" on the bottom of the page. Your matter has been resolved. ekal: Please PM me your username, I would like to verify your three week claim and see if...
  3. R

    Register Fly Glitch

    lextalionis and namemogul Due to the increased number of people trying to run automated queries we may block ip address ranges time to time for short periods when we see unusual activity coming from the same range. If you are still experiencing issues please PM me.
  4. R

    Regfly whois problem...

    Hello Sunken I have sent you a PM, send me your info and I can look into this for you. Thanks Paul V
  5. R

    Have You Been Ripped Off By Registerfly? Read This

    dewpoint In response to your thread: 1 - registering bulk names. This was more common during the high volume bulk promotions we run. We have seen volumes of 25 to 30K in 8 hour time periods so this did put a huge stress on our systems. We have recently added substantial amount of...
  6. R

    .60 infos from registerfly.com tomorrow

    We did have an exceptionally large queue to process. If you are experiencing difficulties or the submission you made has not been processed yet, just send me a PM with your userid and I can look into where the order is within our processing queue.
  7. R

    Registerfly.com - Risk Department help

    moonraker We have a dedicated risk dept you can reach at 973-736-2545 x5. They are available m-f (9-5). PM me your userid and I can look into it Paul
  8. R

    status-resolved Registerfly pushed my domain to someone else without my permission!

    Flora PM me your info and I can look into it for you Paul
  9. R

    RegisterFly and PayPal

    Jammer and dgaussin PM your details and I will have it taken care of
  10. R

    TERRIBLE RegisterFly Experience!

    I have sent you a PM to assist you further. We employ well over 100 people in customer service worldwide, however risk management related issues which this seems to be is handled during normal business hours(m-f, 9-5 EST) which our customer service agents did advise. There is a fair amount of...
  11. R

    Protecting Domain Names!

    From someone on the inside: 1 - Make sure your domain names are locked 2 - Avoid using a free email address as your primary registrar email contact or using an insecure one. These can be easily hacked 3 - If your registrar provides security tools like restricting logins to a specific IP...
  12. R

    TERRIBLE RegisterFly Experience!

    Zeeble I have PM'd you for more information so I can validate your support ticket claim. A 10 minute hold time can occur during peak call times although in most cases it is much quicker.
  13. R

    Domain Transfer - Enom reseller

    Providing the other reseller is receptive to doing a push you can use enom's push facility.
  14. R

    .de Has anyone (non-European) tried to Register .IT and .DE thru Registerfly?

    For .de, .it, .fr , .ca extensions we do require that you meet the registries specific requirements in order to register the names. We do not provide a "registration proxy" service.
  15. R

    News: GoDaddy Holding 50 Cent against his will!

    They are correct the registry that runs the .ws system does not yet support transfers. We have been receiving communication they are working on it for the last 2-3 years. Paul
  16. R

    TERRIBLE RegisterFly Experience!

    tony12 It sounds like your company was restricted by our risk dept. This can happen if something appears suspicious on your order. There is an enormous amount of credit card related fraud so we review each order that comes in very carefully. We have a dedicated risk management dept that could...
  17. R

    Anyone used Registerfly Whois Protection?

    Looks like -db- is a power user :)
  18. R

    No more PayPal at RegFly?

    Tyson: Yes we will be running another 7.99 promotion mid week xyris: We accept moneybookers and will also be adding e-gold later this week Paul
  19. R

    Anyone used Registerfly Whois Protection?

    Poordiggie You can add the whois protection and domain name to your cart and checkout. If you opt for the "Add whois protection" option on the confirmation page it will be enabled otherwise just go to www.protectfly.com to enable the service. Regards Paul
  20. R

    RegisterFly Transfers

    The marketing dept normally determines when they run the 5.50 special promotions. If you have an order in bulk I have seen cases of them honoring the 5.50 specials even when a promotion is not running. Paul
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