Finally gotten my money but I lost so much money. First Epik charged 34$ for escrow, then 21$ PayPal charge, when the money dropped my PayPal, another 22$ was charged. Total= $77. Plus two months wasted. I will never use this company called Epik again.
My conversation with support
Me: "Good morning. I believe today is 10th, yet masterbuck is still not up and running. Am I still getting paid today?"
Support: " Yes, Masterbucks is supposed to be up and running today. Please give it more time.
The worst mistake I ever did was choosing to use Epik as escrow for the sales of my website. The domain and files have since been transferred to my client on 12 September. Withdrawal request made on 13th, and yet Epik is still holding on to my money.
Please, think twice before choosing Epik...
I tagged Epik, Rob, and Tony twice on twitter but they never responded till date. I called them out on trustpilot and they responded with their usual auto generated response.
So far, I have created a thread on Nairaland, Blackhatworld, and namepros because of this issue.
I contacted Rob last...
One of Epik's customer service staffs replied me yesterday, categorically stating that they can't pay if Masterbucks isn't working. So, even if the maintenance takes one year, our funds won't be paid. This is unbelievable!!