Successful Redemption Period Renewal (Funds Cleared w/Receipt), Domain Still Auctioned Off (NameSilo)...

[vikingrinn]

What would be the next steps if a domain (registered initially in 2002 and renewed yearly since) was renewed successfully with a group of domains held at NameSilo (confirmation receipt received), yet somehow was simultaneously auctioned off (also NameSilo) for a couple hundred dollars and resides now in the hands of a squatter wanting... $20k for the domain? NameSilo support is claiming its out of their hands...

 

[Inframan]

Is that true?

I'm in agreement with the original poster, his parents are more important than a 20 year old domain. So the answer is no.

 

[vikingrinn]

Just to make sure @namesilo have been tagged in case they wish to comment here, or to reach out by DM to the original poster.

Thank you, either would be preferred to the alternative.