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Ok, first, I am a complete newbie at this, if I were not, I would not be in this predicament. Here is my sob story, caused by my own ignorance, hopefully one of you kind souls can help me.
We purchased web hosting and registered our new domain with Siteground in July, 2010. There were some problems right away, and we didn’t know what they were. It turns out, that our ISP was blocking ports to get to our site (and others). It took us a long time to figure this out, sometimes it would open, sometimes not. Everyone in support of all companies involved pointed fingers at someone else. When we finally figured this out, we decided to let the site run until ready to expire, then transfer to another provider. Not so much because we had problems accessing it, but rather because many of our potential clients used the same ISP.
Fast forward to transfer time, (early July, 2011) we opted to go with Hostgator on the advice of a friend. Hostgator promised to do all transfer of site, domain, etc. This is where our problems REALLY started. We spent weeks trying to get it up and running on HG, their customer support was absolutely useless, one problem after another. After 4 weeks, it was finally up and running without problems. A week later it shut down again, the domain had not been transferred, and was now in redemption period. Redemption period is now coming to a close, we did not try to get it out of redemption because we did not have the funds. (We live in the Philippines on less than $300/month, and just do not have $199 to give to Siteground to get it out of redemption). Whois shows the registrar as Tucows, and the name server as Hostgator, although Siteground seems to have possession?
So will this go to auction? If so, where? (The site was getting about 30 hits a day when it shut down). Will it be deleted, and if so, will it be up for grabs again, meaning can I just re-register it?
Your input in this matter will be greatly appreciated.
Larry
We purchased web hosting and registered our new domain with Siteground in July, 2010. There were some problems right away, and we didn’t know what they were. It turns out, that our ISP was blocking ports to get to our site (and others). It took us a long time to figure this out, sometimes it would open, sometimes not. Everyone in support of all companies involved pointed fingers at someone else. When we finally figured this out, we decided to let the site run until ready to expire, then transfer to another provider. Not so much because we had problems accessing it, but rather because many of our potential clients used the same ISP.
Fast forward to transfer time, (early July, 2011) we opted to go with Hostgator on the advice of a friend. Hostgator promised to do all transfer of site, domain, etc. This is where our problems REALLY started. We spent weeks trying to get it up and running on HG, their customer support was absolutely useless, one problem after another. After 4 weeks, it was finally up and running without problems. A week later it shut down again, the domain had not been transferred, and was now in redemption period. Redemption period is now coming to a close, we did not try to get it out of redemption because we did not have the funds. (We live in the Philippines on less than $300/month, and just do not have $199 to give to Siteground to get it out of redemption). Whois shows the registrar as Tucows, and the name server as Hostgator, although Siteground seems to have possession?
So will this go to auction? If so, where? (The site was getting about 30 hits a day when it shut down). Will it be deleted, and if so, will it be up for grabs again, meaning can I just re-register it?
Your input in this matter will be greatly appreciated.
Larry








