news 123-reg delete sites

[Peter]

A bit of a bad say for some web masters today as it has come to light that as part of a cleansing process 123-reg have accidentally deleted some customers websites.

Web hosting firm 123-reg has accidentally deleted an unspecified number of its customers' websites.

The company, which hosts 1.7m sites in the UK, said an error made during maintenance "effectively deleted" what was on some of its servers.

"We can conclude that the issues faced have resulted in some data loss for some customers," the firm admitted.

It started a "recovery process", but advised customers with their own data backup to rebuild their own websites.

The web host, which has 800,000 customers in the UK, would not say how many websites had been deleted but said it was a "small proportion".

Looking at the ticket history in the system status link below it appears 123 regs tried to cover up the issue claiming that the problem was connectivity however in update 4 you will see that the rhetoric of the ticket suddenly changed all of a sudden urging customers to restore from their own backups.

Sources:

https://www.123-reg.co.uk/support/system-status/
http://www.bbc.co.uk/news/technology-36072240

 

[Kate]

Good ole 123 at work

 

[Ezeil]

Thanks for sharing.

 

[N-A]

These the guys who ran rm-rf?