Hey
@URL Stream,
We understand why this is being raised, and we appreciate you pointing it out.
Yuliya really did use Escrowly, and the experience she described was her own. But we also understand the issue you’re raising: her role with Escrowly should have been disclosed with the testimonial. That should have been clearer.
We’re looking at this now and will make sure the proper context is included. We’ll also review the other testimonials so there’s no confusion about who is behind them or their relationship with us.
We’re not interested in arguing around a fair point. If we missed something, we’d rather acknowledge it, correct it, and do better going forward.
For an escrow platform, credibility matters enormously. We know we can’t simply tell people we’re transparent and expect that to be enough. People should be able to look at what we’re doing and decide that for themselves.
So keep raising these things. Even when the criticism is uncomfortable, it helps us see where we need to improve.
We’re growing, we’re learning, and we’re going to make mistakes along the way. What matters to us is how we respond when those mistakes are pointed out.
Thank you for bringing this one to our attention.