Winterburn
Established Member
- Impact
- 100
I received an email from GoDaddy ([email protected]) to verify my contact info as per ICANN requirement.
They included a Domain Information Key in the mail and it was stated "You must sign in to view and update the domain details. Here's your Domain Key in case you're prompted to enter it after signing in....."
If I click the link, I am taken to GD website and I can successfully log in and redirected to a
"Review Contact Information" page where there is a field to enter my domain information key.
Now the problem is, whenever I click the submit button after pasting the key from the email, I get this message "This key is invalid. Please try again.".
Contacted support through chat but got this "We are experiencing higher than normal volume. Hang in there, your estimated wait time is 55 minutes".
I thought I would put it here so that anyone more experienced can put some light on this.
Please note this not a complain as yet, I am more like, you know, troubleshooting.
They included a Domain Information Key in the mail and it was stated "You must sign in to view and update the domain details. Here's your Domain Key in case you're prompted to enter it after signing in....."
If I click the link, I am taken to GD website and I can successfully log in and redirected to a
"Review Contact Information" page where there is a field to enter my domain information key.
Now the problem is, whenever I click the submit button after pasting the key from the email, I get this message "This key is invalid. Please try again.".
Contacted support through chat but got this "We are experiencing higher than normal volume. Hang in there, your estimated wait time is 55 minutes".
I thought I would put it here so that anyone more experienced can put some light on this.
Please note this not a complain as yet, I am more like, you know, troubleshooting.