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Escrow services are not reliable

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What does a good Escrow service do:

Buyer pay to escrow service.
Seller transfers domain to escrow service.
Now escrow has both domain and and money and switches them.

.......
What does Escrow.com do (did in the past at least)

Buyer pays to Escrow.
Seller transfers the domain one way or another.
Escrow service is informed about this, and money is released.

What if buyer says I didn't get the domain, or it is stolen because
buyer's email is compromised?

.....
What happens at Sedo.

Buyer pays. Until recently I would think, when buyer pays, transaction is essentialy complete.
If Sedo says "domain sold", unless buyer really pays, you can't know it will be complete.
Ok, let's say buyer paid. Card confirmation done.
Then how long would transaction take normally. 1 day or 2 day. If you push to Sedo, then
this would be the case. How about 3 weeks or more?
Why would this happen:
Buyer doesn't start transfer.
Sedo sends reminders but most go to Spam folder, and buyer forgets about this sale.
Ok let's say transfer is complete. And then buyer doesn't confirm that transfer is complete, although it is.
Total ignorance, and waste of tons of time, checking emails 100 times.
And eventually you may realize that domain was stolen, because buyer was careless.
And then buyer may blame seller, and say you gave authcode to other parties.

What can you do? Nothing. You can lose domain and not get the money.

Sedo recently waits for days just to verify a complete transfer: ask buyer if they get the domain, but buyer just ignores it, because messages go to spam folders. Even if everything is correct you wait 2 days between steps, and there are weekends. You can consider friday and monday as weekend too.
 
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The views expressed on this page by users and staff are their own, not those of NamePros.
It's not always convenient for an escrow service to take possession of the domain, because some domains cannot be pushed more than once within a short time frame, depending on the registrar and possibly registry rules.
A change of ownership may trigger a lockdown.

Also, gTLDs may not be transferred to another registrar if they were registered/transferred within the last 60 days.
Such limitations often do not exist with ccTLDs. But there may be other complications.

It's often a registrar-dependent situation.
Some ccTLDs are bureaucratic ie .es.

I am not saying escrow services cannot improve, but it's the way domain names work that makes things difficult.

In theory a registrar is in a good position to offer domain escrow, but not all extensions can be pushed, and not every buyer is willing to keep the domain at the same registrar.

Keep in mind that domain sales are rare in the grand order of things. So even Icann or registrars are not so motivated to come up with a more streamlined process. Just to please a small bunch of people like us.
After all we are squatters right ??
 
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@Kate I couldn't have put this better than Domainosaurus Rex

It's not always convenient for an escrow service to take possession of the domain, because some domains cannot be pushed more than once within a short time frame, depending on the registrar and possibly registry rules.

Escrow.com offers both services you describe, where the seller transfers the domain straight to the buyer and where Escrow.com holds the domain in escrow also. As Kate points out it depends on the deal and the buyer which service is more suitable.

Best regards,
Jackson
 
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