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How you respond to inbound offers on your domains could help, or hurt you

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Arpit131

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Inbound offers can be all over the board. In most cases they tend to be a lot lower than your expectations, which sometimes leads to a response. How you respond here can either help or hurt you in the long run. I’ve seen Domainers respond to offers typically in one of three ways:

  1. No response – this is the most common and you’re doing no harm here
  2. A short and kind response – something like “sorry but your offer is too low, I was looking for something in the $x,xxx – $x,xxx range for this domain, let me know if you can increase your budget?”
  3. An angry, crazy, and just plain mean response – something like “you idiot, your offer is way too low, I would never sell it for that little!”
Here’s the deal. At the end of the day (or at least in many cases) you don’t really know who you’re dealing with. The person on the other side might have a much bigger budget than you thought, or maybe they don’t but they’re just a nice normal person that doesn’t know anything about our industry. Either way I’m a big believer in treating people with respect because I think what goes around comes around.

The truth is, people like doing business with people they like. The person making an offer on your domain might not be someone you’ll ever do business with but a friend of theirs could.


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This is is the most genuine way of treating people Arpit bhai :)
 
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I always use #2.

If it ever escalates to the point where I feel like using #3, I use #1.

Here's an interesting story on being nice (It's an outbound story, but I believe the principles can be applied to inbound as well):


I recently reached out to a major manufacturer, about an exact match .ca name. I reached out directly to the President and Vice-President, in the same email.

I got a response from the President, he said "Ignore this". Of course, it was meant for the Vice-President, but I was still in the mix. So, I replied "I encourage you to reconsider...", and added information about how the domain could be beneficial to their business. He responded "No thanks".

That's where I ceased communication. No point in banging my head against a wall, right?

2 days later, I got an email from their Head of Business Development. He made a low-ball $500 offer. I declined, and added information about why the name is desirable, and how competitive the industry is. He then made a proposition to partner with the company; I brand/market the product, and they deliver it.

I liked the idea. We both win. I get to keep the name, and there's the potential to earn good money in the mid-term. So now, we're in the midst of discussing the opportunity. *fingers crossed*.

What can be learned:

It pays to be nice (and persistent). I know it's tough, considering all the insults and rejection domainers go through on a regular basis, but the idea is: "Lose the battle, win the war". If I'd said "What do you mean 'Ignore this', you're a stupid ****!", I would've lost an incredibly lucrative opportunity.

Always counter emotions, opinions, and theories, with facts. When doing B2B, you want to appeal to the logical mind. After all, "Making money, makes sense". Business owners are smart people. They've learned to look past the fluff. So, approach them accordingly.

Inform your customer. I don't think the situation would've played out the same way, if I'd stopped when he said "Ignore this". Here's a visual to illustrate my point:

main-qimg-5275774919e648f8244a3311fdeed26e.png


Hope this helps... :)
 
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I think it should be a simple case of treating people how you want to be treated and this should extent not just to domaining but in your everyday life as well.

People often make the mistake of getting worked up and angry or pissed off with a certain person or environment, I also sometimes end up losing my cool. However is very rare these days and it really takes alot. I have learned to be more in control. This was not always the case and I used to have a raging temper, which often led to many altercations..lol. Anyway, I digress.... my point is that it's easy to blame someone else for upsetting us but the sooner we realize that IT'S ALL ON US! The sooner we liberate ourselves from giving a crap about other peoples opinions of us - No one is responsible for our our emotions, except ourselves. So if someone pisses u off...it's only because you choose to get pissed off... you have chosen to give that person POWER over YOUR emotions... When you realize that your emotion state is 100% in your OWN control then it empowers you to be more aware of it and the more you practice the better you become at controlling these emotions.

Off course are going to be times when it's just going to go to sh*t but rather let that be the exception instead of the norm.
 
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Inbound offers can be all over the board. In most cases they tend to be a lot lower than your expectations, which sometimes leads to a response. How you respond here can either help or hurt you in the long run. I’ve seen Domainers respond to offers typically in one of three ways:

  1. No response – this is the most common and you’re doing no harm here
  2. A short and kind response – something like “sorry but your offer is too low, I was looking for something in the $x,xxx – $x,xxx range for this domain, let me know if you can increase your budget?”
  3. An angry, crazy, and just plain mean response – something like “you idiot, your offer is way too low, I would never sell it for that little!”
Here’s the deal. At the end of the day (or at least in many cases) you don’t really know who you’re dealing with. The person on the other side might have a much bigger budget than you thought, or maybe they don’t but they’re just a nice normal person that doesn’t know anything about our industry. Either way I’m a big believer in treating people with respect because I think what goes around comes around.

The truth is, people like doing business with people they like. The person making an offer on your domain might not be someone you’ll ever do business with but a friend of theirs could.


Source
Good points. I agree with most of what you say, especially with the concept of treating everyone kindly and with respect, which definitely will help you and open many doors in domaining and in nearly every other area.

In reference to the No response point, I disagree that you are not doing any harm. It you do not want to sell the name, then, it is clear you are not doing yourself any harm. However, if you do want to sell and especially if your name is not that great, there is always the possibility that the potential buyer will look for another name. Therefore, you are indeed harming yourself by not responding.
 
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These are all really good points and your story, hxp, illustrates them perfectly! I tend to reply to all messages, regardless of whether it's something I'm interested in or not - I think it's polite to let the person know either way and you never know when you might cross paths with that person again... and the same goes for number three, being unnecessarily rude achieves nothing and could close lucrative doors!
 
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