Inquiries: longer messages, source tracking, exports, and custom prompts

Longer messages

Inquiry message limits have been raised substantially so buyers can include the context you actually need to evaluate an offer, rather than truncating mid-sentence.

Source tracking

Every inquiry now shows where it came from — organic, a marketing campaign, Dynamic Ads, or “External” for inquiries arriving outside the standard channels — in your dashboard, seller emails, and inquiry icons.

Customize your inquiry form

Two new options let you customize the heading above the inquiry form and the call-to-action text inside it, so the form reads in your voice.

Update your form text today!

Export your full history

You can now export your full inquiry history to CSV in the background, with a “View last export” button to re-download recent exports without re-running them.

Export your inquiries today!