Enom is the worst registrar after I tried many registrars since 1997.
The reason is :
1, their custom service staffs are worst , they just simply transfer your phone call away , never sort any problem for me !( called them 10times+)
2, I won few domain names through Namejet.com, but unfortunately the registrar is enom, so enom set up an account for me automatically ,also they send me the user name but never send me the password , even I called them few times never get an answer ! Now one of the domain name will be expired again without any way to renew my name , because I never have a chance to log in my account without a password ! In commen sense , most registrars allow their user to recover the password online or through an online ticket, but enom system is suck , they didnot offer an email to contact , also they did not allow you to submit a ticket ( the system always display error ...), the most headache problem is : they need answer a question when you try to recover your password but the question is not set up by me as the account owner , so never sucess