It is amazing to see
@Justin Matmor defend the company.... yet they themselves (BB) does not respond more.
such as it is when they are succesful, but it is short sighted as it will come back.
As justin mentioned, they do NOT need to respond here, for their own customers... BUT... it would be to their benefit.
Personally, prospective buyers and sellers would be likely to find their content here and between this brand bucket thread and the
@Brandroot issues.... as a Prospective seller, it is enough to turn me away from both.
Why is Trip Advisor and Yelp trusted? Because of third party reviews. NamePros is that place for anything domain/web related, a place where owners cannot sweep things under the rug, even if they are "sponsors."
I would agree, first to take up an issue via official channels, but issues like delays, accounting etc.
This however is an issue of business ethics... and if you are dealing with unethical people, taking it up via their own channels would not resolve anything.
Discussing it on a third party site, such as HERE.... is exactly the purpose of NamePros...it is a forum for customers and businesses to discuss services... and most of all, a place for Prospective Customers, such as myself to research, and to look for issues that the company would otherwise try to sweep under the rug or "delete."
A company who would tell me my domain is bad.... but then registering themselves and listing it on their service is downright slimey.