Incompetent
In one of my registrations, i got charged twice, i sent a ticket and got offered a second registration year for my domain or a refund, i choose the second year (so i would be paying 2.95$ for a renewal instead of 8.25$), after choosing, the next person to answer me (never got some replying 2 times) They started to ask for credit card details (last numbers) or account login details, i gave login details, as i don't want to send my CC details on a email, they kept asking me over and over for credit card details, and i refused to give them because
-Unsecure method to send CC details
-I don't approve another charge to my credit card, so, they simply don't need it. (as the found the duplicate charge in my card and the acknowledge it)
Finally, i got an email saying that the next billing would be done in 2008 for that domain, but the domain wasn't renewed at the registry, wait 2 days, and still unrenewed. Will they try to rebill me 1 year after the domain expires?
Re opened the ticket again, finally, they renewed the domain for 2 extra years (!!), so i got 3 years of domain registration for 5.90$ because they don't read tickets, i've stopped telling them, i'm afraid they would want to charge me 8.25$ for a renewal i haven't ordered or... who knows!
They made me loose a lot of time for a single registration, even getting that good deal
gdave said:
If you ever want to transfer the names elsewhere, it will cost you $1 per month for 12 months.
Didn't see that in Terms & Conditions, are you sure?