Hi all. Sorry i am not native speaker.
I have a domain at Network Solutions. But i forgot renew 2 years ago.
Network Solutions have been renewed my domain till 2009. Last month i login myaccount and domain was there. I have renewed more years with added my credit card. A week later my account locked. I cannot login.
I have contacted customer support. Then they want to colored ID card copy and call to them. I have send and called. First level customer service at phone cannot see any problem in myaccount. But my password did not worked. We (me and customer) resetted. Then i cannot login still. But he (NS customer service) can login. He escalated my support another service.
2 days later a person called to me and told to me they will take back domain for suspicious activity reason.
Domain is mine. I have not any suspicious activity. Only they renewed some period. But they were not change any whois/account info. Now i cannot login my NS account. Domain whois shown my information. But i cannot make any changes.
My friend told to me transfer to another NS account. When i tried transfer inside NetworkSolutions, i have "Domain in Special Status" error.
What must i do ?
Can any registrar make this ? They renew and not any whois changes and they became domain's owner ?
Thanks help
I have a domain at Network Solutions. But i forgot renew 2 years ago.
Network Solutions have been renewed my domain till 2009. Last month i login myaccount and domain was there. I have renewed more years with added my credit card. A week later my account locked. I cannot login.
I have contacted customer support. Then they want to colored ID card copy and call to them. I have send and called. First level customer service at phone cannot see any problem in myaccount. But my password did not worked. We (me and customer) resetted. Then i cannot login still. But he (NS customer service) can login. He escalated my support another service.
2 days later a person called to me and told to me they will take back domain for suspicious activity reason.
Domain is mine. I have not any suspicious activity. Only they renewed some period. But they were not change any whois/account info. Now i cannot login my NS account. Domain whois shown my information. But i cannot make any changes.
My friend told to me transfer to another NS account. When i tried transfer inside NetworkSolutions, i have "Domain in Special Status" error.
What must i do ?
Can any registrar make this ? They renew and not any whois changes and they became domain's owner ?
Thanks help
Last edited:
