The LAST paragraph below is not advice on this thread's issue, and is not an asnwer to your question (read, just if you care to), but rather a public notice/warning about RegisterFly.com. My advice for you,
SKG, is to do what others have suggested above. Namely, contact member
RegFly. Contacting the other registry (Good Luck Domains), will do not good at all. They just registered a name in November, because at that time it was available to them at the .in root registry. In the end, all they (RegisterFly) can do is refund your money, as far as I see it. Best of luck with the issue...Please, let us know how they respond. And, if you are looking to register any more .in names, always use a register accredited by the .in registry itself (list found on the registry site
here). RegisterFly is a reseller for Enom.com for .in names.
Sad, but this is something not uncommon for RegisterFly. They are an ICANN accredited register in their own right (I wonder how this happened, considering what I'm about to say
). They have yet to get a "self-root" (registery root data system for names registered with them, outside the domain extension's root registries). This is to say, they are resellers. I don't think (I could be wrong) that there is a single .-extension that they hold the registration for themslves...yet. They claim they are working toward this (albeit, this should have been inplace before ICANN even considered accrediting them). I have (sold to me, not my choice...currently have the domains in transfer proccess to my favorite register) a .tv (true registry? Tucows.com), a .net (true registry? Enom.com), among others. Doing a WhoIS, you'll notice (may vary by domain extention) that they are listed as the "registration provider", but not the "registrar of record". What does this all mean? More places the registration has to go through before it reaches the domain extention's root registry, and more places along the way that the ball can be dropped. I am fairly new compared to most members here to the domain "speculation" business, but I have been part of the domain-registry world since its beginnings, and I can honestly say that they have the most buggy system I have ever seen. I am NOT saying they are not trying to rectify this, but I AM saying I believe they jumped head-first into water alot deeper than they realized. I even have a handful of domains showing as registered to me in my RegisterFly account, that were never registered at the respective registry (are still available MONTHS later, or are infact - like you - registered somewhere else to somebody else..domains "in" my account are not infact my domains
); and recently had a domain showing in there as active that had expired months prior. And the most confusing: Have truelly ACTIVE names registered through them (been there a long time) that don't even show in their
own WhoIs - You'd think they were available...lol. I'll give RegisterFly credit for trying, and atleast ½-credit for customer service. But, if you are trying to register a name that you are afraid someone else may get first...ALWAYS use a register that is accredited by the domain's extention's registry itself. My best wishes for RegisterFly in fixing their systems
Just ranting things :imho: