Chief Exec. Officer Monte,
I knew you have been following this thread closely, I'm just amazed how seldom you respond. Your tongue must be awful swollen by now after all the times you have bitten it.
I have agreed with your statement right from the getgo...in fact you are essentially reiterating my own words.... "I dont like the contract, ergo I go somewhere else."
The thing that baffles me Monte, is: you profess this philosophy yet you come here to defend your practices. If you truly believed what you profess, you wouldnt even be following this thread. You are following this thread to defend your medieval approach to conducting buseiness, hoping that the peasants will see your reasoning.
It aint gonna happen your highness. Get with the program! This is strictly business, and if I had a business manager with an ego like yours, he would be pounding the pavement.
Did you hear that
Sprint click here announced a new program that would reward their customer service people with bonuses if they could
RETAIN current customers who have bailed after a
decade of abuse by the very same customer service people. Guess what? The cows have left the barn. The chickens have come home to roost and they are reaping what they have sewn. And farmer Jones isn't a happy camper.
The question now is: "
Are your a man of vision or a man of damage control?"