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I purchased server hosting from Webhostingmasters on July 30th 2006.
The owner of Webhosting masters was Billy Mcfarland (YaYa) and he is a member of this forum.
I purchased server space from webhostingmasters because of the great price and also these promises:
99.9% Uptime
30 Day Money Back Guarantee
24/7 Support
1 Hour or Less Response on ALL tickets
Within a few weeks the server started having all kinds of problems. The server seemed like it was down more then up. There was hardly any support. In fact their email and trouble ticket system stopped working. The only place I and others could commuicate with YaYa was in this thread:
http://www.namepros.com/web-hosting-offers/191740-50-off-all-shared-reseller-plans.html
You can read the whole wretched story there, if you have the time...lol
On August 17, 2006 I asked YaYa for a refund. He told me numerous times he would give me a refund.
But the refund never materialized.
At some point in August, YaYa sold Webhostingmasters to another individual named Nathan ([email protected]). At least thats the story we are being told. Try Googling Nathans email address, to see what kind of character that guy is. He is known for not paying clients back on refunds and other shady dealings.
Anyway YaYa says he now works for Nathan and that I have to go thru Nathan for a refund. He keeps saying he has sent the refund request to Nathan.
This is October and I still have not gotten my refund.
I would like advice on what I can do about this problem.
The owner of Webhosting masters was Billy Mcfarland (YaYa) and he is a member of this forum.
I purchased server space from webhostingmasters because of the great price and also these promises:
99.9% Uptime
30 Day Money Back Guarantee
24/7 Support
1 Hour or Less Response on ALL tickets
Within a few weeks the server started having all kinds of problems. The server seemed like it was down more then up. There was hardly any support. In fact their email and trouble ticket system stopped working. The only place I and others could commuicate with YaYa was in this thread:
http://www.namepros.com/web-hosting-offers/191740-50-off-all-shared-reseller-plans.html
You can read the whole wretched story there, if you have the time...lol
On August 17, 2006 I asked YaYa for a refund. He told me numerous times he would give me a refund.
But the refund never materialized.
At some point in August, YaYa sold Webhostingmasters to another individual named Nathan ([email protected]). At least thats the story we are being told. Try Googling Nathans email address, to see what kind of character that guy is. He is known for not paying clients back on refunds and other shady dealings.
Anyway YaYa says he now works for Nathan and that I have to go thru Nathan for a refund. He keeps saying he has sent the refund request to Nathan.
This is October and I still have not gotten my refund.
I would like advice on what I can do about this problem.
