GoDaddy condones allows theft and Warning for NP user PaulV - Page 2

UD · 07-19-2006, 07:44 PM

Perhaps not by me but this show's what to expect if you use GD as a registrar for potentially valuable domains.

And Rkahnn It's not against the rules to post a valid complaint..

Polur No ImMike isn't a suspect.. I purchased the name from him.. A+ sale on that..
It's the person who got the push who I had sold it to that's the scammer.

-db- · 07-19-2006, 08:50 PM

Originally Posted by PolurNET

Also, I'm a bit confused...

Me too.
????: NamePros.com http://www.namepros.com/warnings-and-alerts/217488-godaddy-condones-allows-theft-warning-np.html

A couple quick questions I have for UD...

Did you attempt to resell the name before you actually had possession of it?

"ImMike" was paid by you, and you were paid by the scammer with the stolen credit card?

UD · 07-19-2006, 08:59 PM

Yes I messed up (lesson learnt) .. I had funds in my bank regardless to pay ImMike (Was paid shortly after the theft via Canadian Email Interact payment which is for Canadians good as gold and instant funds transfer between Canadian Banks.)
I accepted the payment via paypal and sent mike 100.00 instead of the 84.00 (4200 np)

Buyer from me paid via paypal with stolen creditcard. Paypal didn't notice the credit card was fraudulant until after we had forwarded immediate funds to ImMike of 100.00 USD and then paypal 40 seconds AFTER the push came back and seized all funds with claim of stolen CC used to pay for the transaction from the buyer on our end.

It was about 5 minutes from when we received payment that funds went to ImMike (Well the first time) until paypal seized all funds because the payment to us had come from the stolen credit card.)
and we pushed the domain (mistakingly immediately after payment direct from his account which he gave us the info since it was the only domain in the account.

Not only that someone else used a stolen cc this week too to pay for a domain only domain was not pushed due to fear ..
????: NamePros.com http://www.namepros.com/showthread.php?t=217488

ImMike was paid the same day alternate method.

Lessons learned..

Impliment escrow for all domain sales (now in progress)
Dont push a domain until payment is clear (EVER)
and certainly pay seller first rather than later even if but 2 minutes in between.

Our website is now going to be using only 3rd party escrow services to verify all credit cards on transactions via the site from now on and currently working on intigrating the api.

This will apply to any sale we take part in.

We can't afford to have paypal / other party issues with these things.

I do know now why other brokerages use escrow and not paypal.

-db- · 07-19-2006, 09:23 PM

Chelsie, thanks for the reply.

I didn't mean for that first question to sting, and I tried my best to find a better way to ask it, but ultimately I figured it was best to just be straight forward.
????: NamePros.com http://www.namepros.com/showthread.php?t=217488

We've all been down this road before, so don't feel too bad.

Many years ago, my very first big sale was an "eCheck" from PayPal for $4,000. At that time, I didn't know any better, and went ahead and transferred the name. About 4-5 days later the eCheck bounced, and I was left with nothing but regrets. To this day, I've never gotten any satisfaction from the crook, but I've finally put it to rest. You have to. Otherwise it will eat away at you from the inside.

I'm sorry this has happened to you, but I'm glad you have the determination to follow thru on every lead you can find. Hang in there, it will only get better from here. Don't let one @sshole ruin your outlook on the business.

I'm sending some good vibes and well wishes in your direction.

UD · 07-19-2006, 09:25 PM

Even if I never get the name back it's satisfying exposing flaws I've learned in transaction systems as well as as much information on the scammer I can to keep others from being ripped off. I'm pretty much dissapointed in GD's willingness to work with career domainers to combat domain theft however and I for one will transfer out every name I purchase to another registrar who is willing to go the extra mile for a customer.

No worries not offended.. It's been a learning experience and we're coming up with viable solutions on our end to protect domainers as much as possible using escrow too..

Sadly I must mention this may include an inevitable minimum to cover fees on onsite transactions ..

Escrow is a must though for domainer security as well as paypal has a 5k sending limit and doesn't verify cc information "prior" to funds being sent. That's a bad thing with an automated system and offers little recourse and many headaches especially when physical shipping doesn't apply.
????: NamePros.com http://www.namepros.com/showthread.php?t=217488

Either way it's a tip for us to make a more secure system. I'm currently looking for a credible coder to add in our api and make some necessary changes.

rkahn144 · 07-20-2006, 12:18 PM

Polur - I understand you were saying it in defense of UD...I just think that whether she is the victim or not or whether she handled the situation correctly or not, the lines of chat posted in this thread are disgusting.

UD · 07-21-2006, 08:14 PM

Sure you bet but I can't only tell half the story.

blue^ray · 07-22-2006, 01:17 AM

I would keep pushing till godaddy returns the name.

I dont blame you but after he asked some questions I personally would have told him to f'off. asking for your picture?? when people ask questions like that you do not have to be polite.

UD · 07-22-2006, 10:42 AM

I guess we will see if Bob Parsons is a humanitarian or a white collar don't give a crap unless it's green kind of person out of this.

Still no word from Bob Parsons.. You'd think he'd care considering this thread is being viewed thousands of times .

SiteBroker · 07-22-2006, 03:42 PM

Originally Posted by UD

I guess we will see if Bob Parsons is a humanitarian or a white collar don't give a crap unless it's green kind of person out of this.

Still no word from Bob Parsons.. You'd think he'd care considering this thread is being viewed thousands of times .

He is the ceo of godaddy do you think he gives a damn that your thread has thousands of views? Thousands of view compare to the thousands of domains they sell a day your thread means nothing.
Im sure they get thousands of support calls and emails a day do you think he answers and replies to them calls and emails himself?
????: NamePros.com http://www.namepros.com/showthread.php?t=217488
Do you really expect him to answer in all honesty do you think he should answer?

texasgamer · 07-22-2006, 04:18 PM

I think he should worry. I think domainers give him alot of his business. I have spent over $2000 since January 2006 with Godaddy.
I think if the communtity got behind UD and flooded Godaddys with emails, then something will certainly be done to help her situation.

WGS_Thunder · 07-22-2006, 04:30 PM

Originally Posted by UD

Yes I messed up (lesson learnt)
????: NamePros.com http://www.namepros.com/showthread.php?t=217488

Impliment escrow for all domain sales (now in progress)
Dont push a domain until payment is clear (EVER)
and certainly pay seller first rather than later even if but 2 minutes in between.
.

You say you messed up and you want to trash talk Godaddy?

B33R · 07-22-2006, 04:45 PM

Originally Posted by texasgamer

I think he should worry.

No doubt.
????: NamePros.com http://www.namepros.com/showthread.php?t=217488

I've nearly finished moving everything out of GD. Right now I have 4 names left in there, and believe me, they won't be staying there long.

I mean what is the point of having a security system if they don't use it?
I have to go through that dumbass 60 days wait after just changing one letter in my name or changing my email before I can transfer my domain out. Why bother?

If they're just gonna let scammers scam people out of domains and let them keep them, even though the owner has proof that it was bought fraudulently, then they don't deserve my, or anyone else's, business.

The current 60 day rule only serves to stop legitimate people transferring their domains out. If they're just gonna let scammers, fraudsters and thieves get away with it, then it is a serious waste of time.

AND please GoDaddy don't give me all that crap again about it being an ICANN rule. It's not.
The only ICANN 60-day rule is the 60 days wait after registering the domain, not 60 days after an internal push or a contact details change.

UD, give them hell. They're a pathetic excuse for a registrar and quite frankly they can take their pointless rules and their lack of action, and shove it where the sun doesn't shine.

I'm done with them.

UD · 07-22-2006, 05:00 PM

This isn't about JUST me.. it's about how they treat all incidents of this happening..

Spencermat for example lost 15 names? over 900 usd?

And this I bet happens daily and gets swept under the rug..

The point is .. they know damn well the names are stolen.. and contrary to thier own policy.. do nothing about it...

Claiming you can't do anything about it?.. Interesting .. Theyre the only registrar I've encountered yet who don't do thier best to work with the actual owner in a case of domain theft..

GoDaddy is horrible choice for a registrar for any serious domainer if they fail to work for the customer and protect thier assetts.. Thats what my domains are.. Assetts..
If GoDaddy allows a common and known thief to continue to be a customer with an account full of stolen domains .. from various well known domainers.. none with proper whois information even.. (ALL of which has been pointed out to them) Would you seriously trust your domain names (Assetts) residing there?

Personally the smart choice is get the hell out of there .. If that's how little they care.. I'd much rather give the little guys the business because they work for you.. not against you.

SiteBroker · 07-24-2006, 09:52 AM

Originally Posted by texasgamer

I think he should worry. I think domainers give him alot of his business. I have spent over $2000 since January 2006 with Godaddy.
????: NamePros.com http://www.namepros.com/showthread.php?t=217488
I think if the communtity got behind UD and flooded Godaddys with emails, then something will certainly be done to help her situation.

Right and when my campaigns at adwords i suspect click fraud but google support doesnt i should then go post in a forum and Eric Schmidt SHOULD come and reply right? Or not...

WGS_Thunder · 07-24-2006, 09:56 AM

And how about paypal, they are partly at fault here too, right? How can they accept stolen credit cards. Lets all boycott Paypal too. Power to the people!

B33R · 07-24-2006, 10:07 AM

Originally Posted by SiteBroker

Right and when my campaigns at adwords i suspect click fraud but google support doesnt i should then go post in a forum and Eric Schmidt SHOULD come and reply right? Or not...

The key word there being "suspect".
????: NamePros.com http://www.namepros.com/showthread.php?t=217488

UD has actual proof that her domain was obtained fraudulently. It is GoDaddys obligation to prevent domains being stolen or otherwise taken illegally.
They have a 60 day wait rule before you can transfer out a domain that has recently been pushed or had the contact details changed, they also say by email that you have 15 days to report problems.

If they don't follow their own rules and let a domain be obtained fraudulently, then why shouldn't this incident involve high level GoDaddy staff/managers/owner?

If she can provide the proof then GoDaddy should return the domain as they already obligated themselves to do so, after all, they give you 15 days to report, they have 60 days to stop a transfer out. If they aren't serious about it, then they should not offer it.

SiteBroker · 07-24-2006, 01:08 PM

Originally Posted by B33R

The key word there being "suspect".

UD has actual proof that her domain was obtained fraudulently. It is GoDaddys obligation to prevent domains being stolen or otherwise taken illegally.
They have a 60 day wait rule before you can transfer out a domain that has recently been pushed or had the contact details changed, they also say by email that you have 15 days to report problems.

If they don't follow their own rules and let a domain be obtained fraudulently, then why shouldn't this incident involve high level GoDaddy staff/managers/owner?

If she can provide the proof then GoDaddy should return the domain as they already obligated themselves to do so, after all, they give you 15 days to report, they have 60 days to stop a transfer out. If they aren't serious about it, then they should not offer it.

Get real the amount of fraudalent transactions ive had with paypal and the amount of times ive lost my money due to people using stolen accounts i never once spoke to anyone higher up then telephone support. There is no need staff can handle problems like these, now if 1000 people on the same day got hit by the same fraud account that would be a story where someone high up would release a statement, not 1 domain for $100 or whatever it was.
????: NamePros.com http://www.namepros.com/showthread.php?t=217488
Godaddy probably are wrong i think its stupid posting on a forum "why isnt bob parsons replying to this thread" i mean cmon!

WGS_Thunder · 07-24-2006, 01:18 PM

Heck let's boycott Google too. You guys are too much. JMO

SiteBroker · 07-24-2006, 01:26 PM

Originally Posted by WGS_Thunder

Heck let's boycott Google too. You guys are too much. JMO

You know msn is sending me less traffic lately, someone please alert Mr Gates to this thread!

WGS_Thunder · 07-24-2006, 01:34 PM

Originally Posted by SiteBroker

You know msn is sending me less traffic lately, someone please alert Mr Gates to this thread!

Well, I've done my part. I moved all 3 of my domain names to another registrar AND spent the $14.00 I had in my paypal account. I'll show them for not posting here. Bill better hurry up and post here too or I'm switching to linux.

UD · 07-24-2006, 05:56 PM

haha..

Even three stings.. thats around 23.00 per year?

Sitebroker.. you work for GD or something?..

0 trader rating.. just a note.

I bet you'd hum a different tune if this were you.

SiteBroker · 07-24-2006, 08:43 PM

Originally Posted by UD

haha..

Even three stings.. thats around 23.00 per year?

Sitebroker.. you work for GD or something?..

0 trader rating.. just a note.

I bet you'd hum a different tune if this were you.

Im more into marketing and seo thus no trader here since this forum is all about np$ and not much to buy from what i see.
But no i wouldnt hum a different tune because a few hundred dollars means squat to me and ive lost more money then that on a night out.
No i dont work for godaddy some crap support wages arent going to tempt me away from being self employed. How about this send me your paypal email and ill send you $120 which is what you lost right? Ill call it my good deed for the month

UD · 07-24-2006, 11:44 PM

I can't take your money..

You never harmed me.. and although this is the kindest gesture I've seen in a long time.. and I humbly appreciate the offer.

I can't... It's not your wrong to rectify.

Thank you so much for your offer .. you are too kind

snapplekid13 · 07-24-2006, 11:52 PM

**Holds Out Hand for SiteBroker to give me money too**

LOL! Just kidding..... but if ya really want too

07-19-2006, 09:23 PM	#29 (permalink)
-db- NamePros Inc. Join Date: Jan 2005 Location: Under the bed. Posts: 5,618	Chelsie, thanks for the reply. I didn't mean for that first question to sting, and I tried my best to find a better way to ask it, but ultimately I figured it was best to just be straight forward. ????: NamePros.com http://www.namepros.com/showthread.php?t=217488 We've all been down this road before, so don't feel too bad. Many years ago, my very first big sale was an "eCheck" from PayPal for $4,000. At that time, I didn't know any better, and went ahead and transferred the name. About 4-5 days later the eCheck bounced, and I was left with nothing but regrets. To this day, I've never gotten any satisfaction from the crook, but I've finally put it to rest. You have to. Otherwise it will eat away at you from the inside. I'm sorry this has happened to you, but I'm glad you have the determination to follow thru on every lead you can find. Hang in there, it will only get better from here. Don't let one @sshole ruin your outlook on the business. I'm sending some good vibes and well wishes in your direction. __________________ I support Children: Wish.org \| MissingKids.com I support Animals: SPCA.org \| SPCA.com Jeff \| Armstrong \| Grrilla - First 3 inductees into NamePro's Hall-Of-Fame.

07-22-2006, 04:18 PM	#36 (permalink)
texasgamer Senior Member Join Date: Jan 2006 Location: Corpus Christi, Texas Posts: 2,368	I think he should worry. I think domainers give him alot of his business. I have spent over $2000 since January 2006 with Godaddy. I think if the communtity got behind UD and flooded Godaddys with emails, then something will certainly be done to help her situation. __________________ Sara Palin

07-24-2006, 09:56 AM	#41 (permalink)
WGS_Thunder certified domainiac Join Date: Jul 2005 Location: PcGamersWorld Posts: 1,455	And how about paypal, they are partly at fault here too, right? How can they accept stolen credit cards. Lets all boycott Paypal too. Power to the people! __________________ PC Gamers World PC Gamers World PC Gamers advocates, all about PC gaming

07-24-2006, 01:18 PM	#44 (permalink)
WGS_Thunder certified domainiac Join Date: Jul 2005 Location: PcGamersWorld Posts: 1,455	Heck let's boycott Google too. You guys are too much. JMO __________________ PC Gamers World PC Gamers World PC Gamers advocates, all about PC gaming

07-24-2006, 05:56 PM	THREAD STARTER #47 (permalink)
UD Account Closed Join Date: Feb 2006 Location: Canada Posts: 286	haha.. Even three stings.. thats around 23.00 per year? Sitebroker.. you work for GD or something?.. 0 trader rating.. just a note. I bet you'd hum a different tune if this were you. Last edited by UD; 07-24-2006 at 06:02 PM.

07-19-2006, 07:44 PM	THREAD STARTER #26 (permalink)
UD Account Closed Join Date: Feb 2006 Location: Canada Posts: 286	Perhaps not by me but this show's what to expect if you use GD as a registrar for potentially valuable domains. And Rkahnn It's not against the rules to post a valid complaint.. Polur No ImMike isn't a suspect.. I purchased the name from him.. A+ sale on that.. It's the person who got the push who I had sold it to that's the scammer.

07-19-2006, 08:59 PM	THREAD STARTER #28 (permalink)
UD Account Closed Join Date: Feb 2006 Location: Canada Posts: 286	Yes I messed up (lesson learnt) .. I had funds in my bank regardless to pay ImMike (Was paid shortly after the theft via Canadian Email Interact payment which is for Canadians good as gold and instant funds transfer between Canadian Banks.) I accepted the payment via paypal and sent mike 100.00 instead of the 84.00 (4200 np) Buyer from me paid via paypal with stolen creditcard. Paypal didn't notice the credit card was fraudulant until after we had forwarded immediate funds to ImMike of 100.00 USD and then paypal 40 seconds AFTER the push came back and seized all funds with claim of stolen CC used to pay for the transaction from the buyer on our end. It was about 5 minutes from when we received payment that funds went to ImMike (Well the first time) until paypal seized all funds because the payment to us had come from the stolen credit card.) and we pushed the domain (mistakingly immediately after payment direct from his account which he gave us the info since it was the only domain in the account. Not only that someone else used a stolen cc this week too to pay for a domain only domain was not pushed due to fear .. ????: NamePros.com http://www.namepros.com/showthread.php?t=217488 ImMike was paid the same day alternate method. Lessons learned.. Impliment escrow for all domain sales (now in progress) Dont push a domain until payment is clear (EVER) and certainly pay seller first rather than later even if but 2 minutes in between. Our website is now going to be using only 3rd party escrow services to verify all credit cards on transactions via the site from now on and currently working on intigrating the api. This will apply to any sale we take part in. We can't afford to have paypal / other party issues with these things. I do know now why other brokerages use escrow and not paypal.

07-19-2006, 09:25 PM	THREAD STARTER #30 (permalink)
UD Account Closed Join Date: Feb 2006 Location: Canada Posts: 286	Even if I never get the name back it's satisfying exposing flaws I've learned in transaction systems as well as as much information on the scammer I can to keep others from being ripped off. I'm pretty much dissapointed in GD's willingness to work with career domainers to combat domain theft however and I for one will transfer out every name I purchase to another registrar who is willing to go the extra mile for a customer. No worries not offended.. It's been a learning experience and we're coming up with viable solutions on our end to protect domainers as much as possible using escrow too.. Sadly I must mention this may include an inevitable minimum to cover fees on onsite transactions .. Escrow is a must though for domainer security as well as paypal has a 5k sending limit and doesn't verify cc information "prior" to funds being sent. That's a bad thing with an automated system and offers little recourse and many headaches especially when physical shipping doesn't apply. ????: NamePros.com http://www.namepros.com/showthread.php?t=217488 Either way it's a tip for us to make a more secure system. I'm currently looking for a credible coder to add in our api and make some necessary changes.

07-20-2006, 12:18 PM	#31 (permalink)
rkahn144 NamePros Member Join Date: Feb 2006 Posts: 97	Polur - I understand you were saying it in defense of UD...I just think that whether she is the victim or not or whether she handled the situation correctly or not, the lines of chat posted in this thread are disgusting.

07-21-2006, 08:14 PM	THREAD STARTER #32 (permalink)
UD Account Closed Join Date: Feb 2006 Location: Canada Posts: 286	Sure you bet but I can't only tell half the story.

07-22-2006, 01:17 AM	#33 (permalink)
blue^ray Account Closed Join Date: Jan 2006 Posts: 957	I would keep pushing till godaddy returns the name. I dont blame you but after he asked some questions I personally would have told him to f'off. asking for your picture?? when people ask questions like that you do not have to be polite.

07-22-2006, 10:42 AM	THREAD STARTER #34 (permalink)
UD Account Closed Join Date: Feb 2006 Location: Canada Posts: 286	I guess we will see if Bob Parsons is a humanitarian or a white collar don't give a crap unless it's green kind of person out of this. Still no word from Bob Parsons.. You'd think he'd care considering this thread is being viewed thousands of times .

07-22-2006, 05:00 PM	THREAD STARTER #39 (permalink)
UD Account Closed Join Date: Feb 2006 Location: Canada Posts: 286	This isn't about JUST me.. it's about how they treat all incidents of this happening.. Spencermat for example lost 15 names? over 900 usd? And this I bet happens daily and gets swept under the rug.. The point is .. they know damn well the names are stolen.. and contrary to thier own policy.. do nothing about it... Claiming you can't do anything about it?.. Interesting .. Theyre the only registrar I've encountered yet who don't do thier best to work with the actual owner in a case of domain theft.. GoDaddy is horrible choice for a registrar for any serious domainer if they fail to work for the customer and protect thier assetts.. Thats what my domains are.. Assetts.. If GoDaddy allows a common and known thief to continue to be a customer with an account full of stolen domains .. from various well known domainers.. none with proper whois information even.. (ALL of which has been pointed out to them) Would you seriously trust your domain names (Assetts) residing there? Personally the smart choice is get the hell out of there .. If that's how little they care.. I'd much rather give the little guys the business because they work for you.. not against you.

07-24-2006, 11:44 PM	THREAD STARTER #49 (permalink)
UD Account Closed Join Date: Feb 2006 Location: Canada Posts: 286	I can't take your money.. You never harmed me.. and although this is the kindest gesture I've seen in a long time.. and I humbly appreciate the offer. I can't... It's not your wrong to rectify. Thank you so much for your offer .. you are too kind Last edited by UD; 07-24-2006 at 11:55 PM.

07-24-2006, 11:52 PM	#50 (permalink)
snapplekid13 Account Closed Join Date: Jun 2006 Posts: 58	Holds Out Hand for SiteBroker to give me money too LOL! Just kidding..... but if ya really want too

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