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Hey folks,
I don't usually post in this forum but I'd just like to make you all aware of my recent experience w/ sectorfour aka. volonetworks.com. I hired him to code a tableless layout for me. He agreed and offered me a 30 day unconditional money back guarantee, which I accepted.
He sent me the layout on time, but he had used had some tables (he explicitly asked me if tables were ok, I said no) and it also wasn't expandable w/ the content, something which is necessary for such a website - with several other mistakes/"bugs" in the code, which I notified him about promptly via e-mail on 20th Jan. Since this was an urgent project and the issues (such as the non-expanding layout - the layout was one "background image") would take possibly days to fix, I had another guy code the layout (my "frequent" coder, who was no longer busy), and took him up on the money back guarantee.
Yesterday I sent him a private message via NP w/ a copy of the e-mail incase he hadn't received it. I checked earlier and he'd visited NamePros at 2:49pm (it's now 11:30pm) but still hadn't replied. I found his AIM and below is the log.
(I'm 'whois', he's 'volonetmatt')
I'm happy to accept the promised refund and forget all this ever happened, but I can't give you many more chances, Matt.
Scott.
I don't usually post in this forum but I'd just like to make you all aware of my recent experience w/ sectorfour aka. volonetworks.com. I hired him to code a tableless layout for me. He agreed and offered me a 30 day unconditional money back guarantee, which I accepted.
He sent me the layout on time, but he had used had some tables (he explicitly asked me if tables were ok, I said no) and it also wasn't expandable w/ the content, something which is necessary for such a website - with several other mistakes/"bugs" in the code, which I notified him about promptly via e-mail on 20th Jan. Since this was an urgent project and the issues (such as the non-expanding layout - the layout was one "background image") would take possibly days to fix, I had another guy code the layout (my "frequent" coder, who was no longer busy), and took him up on the money back guarantee.
Yesterday I sent him a private message via NP w/ a copy of the e-mail incase he hadn't received it. I checked earlier and he'd visited NamePros at 2:49pm (it's now 11:30pm) but still hadn't replied. I found his AIM and below is the log.
(I'm 'whois', he's 'volonetmatt')
(22:48:39) whois: Hey
22:53
23:02
(23:02:32) volonetmatt: hello
(23:02:50) volonetmatt: can I help you?
(23:03:08) whois: Did you get my e-mail?
(23:03:26) volonetmatt: no???
(23:03:31) volonetmatt: who is this?
23:03
(23:03:47) whois: Scott from NamePros
(23:04:18) volonetmatt: ???
(23:04:32) whois: is this "sectorfour"?
(23:04:38) volonetmatt: yeah
(23:04:41) volonetmatt: O scott
(23:04:44) volonetmatt: now i remember
(23:04:51) volonetmatt: with that pain in the ass template with layers
(23:05:03) volonetmatt: hey man i gotta run in 2 mins
(23:05:08) volonetmatt: i was on my way out the door
(23:05:19) volonetmatt: is there a problem?
(23:05:34) whois: check your pm's at np when you get a chance, no rush
(23:05:44) volonetmatt: did u not like the temp?
(23:05:50) volonetmatt: i had to code it all ****ed upo
(23:05:52) volonetmatt: up
(23:05:55) volonetmatt: due to the layers
(23:06:03) volonetmatt: but it took me all day man
(23:06:12) volonetmatt: next time ask for tables
(23:06:30) whois: well, it doesn't expand - it's for a drop list, huge list of domains per page
(23:06:35) whois: and some other stuff
(23:06:47) whois: i had to get my other guy to code it since it was pretty urgent
(23:06:50) volonetmatt: yeah dudde, i told u that it wasnt going to expand and u told me to do it anywase
(23:06:58) volonetmatt: so i was like w.e bro
(23:07:05) volonetmatt: mybe u missed that part
(23:07:25) whois: you didn't tell me that - if you'd have told me that i wouldn't have said do it anyway
(23:07:56) volonetmatt: well im sure i did, because i knew it wasnt going to expand and i also rem. telling u i can make it expand but can i use a couple tables in it
(23:08:01) volonetmatt: and u said no use all layers
(23:08:12) whois: you still used tables though
23:08
(23:11:53) volonetmatt: yeah it was a pain in the ass dudde, took hours and hours, i aplogize it wasnt up to your standards but i did warn you about it, but i need to cause im late for dinner with my fiance and she will bite my head off
(23:12:30) volonetmatt: next time ask for xhtml/css
(23:12:37) volonetmatt: much easier
(23:12:57) whois: haha ok - you offered a 30 day money back guarantee though, i had to pay my coder $130 dollars to stay up all night doing it
(23:13:27) volonetmatt: what about my time bro, took me all day and into the night as well. I really gotta go.
(23:13:30) volonetmatt: but i did warn u
(23:13:31) volonetmatt: later man
23:13
(23:13:39) whois: you didn't warn me
(23:13:40) volonetmatt <AUTO-REPLY> : Thank you for contacting Volo Networks Support! Please submit a support ticket for a faster response!
http://www.volonetworks.com/ticket
(23:14:16) volonetmatt: not warn, but i did explain about tables vs. layers and that it wouldnt expand
(23:14:25) whois: you didn't mention it wouldn't expand
(23:14:30) volonetmatt: its obvious you disagree
(23:14:36) volonetmatt: nothing I can do about it now
(23:14:37) volonetmatt: i need to go
(23:14:38) volonetmatt: bye
(23:14:46) whois: btw - properly coded using div's and css will expand fine
(23:15:06) whois: you can go ahead and keep to the 30 day unconditional money back you offered me ?
(23:15:19) volonetmatt: then who pays for my time.
(23:15:22) volonetmatt: u do
(23:15:23) volonetmatt: bye now
(23:15:40) whois: you know my paypal for the $100
(23:15:50) volonetmatt: if u have a issue file with paypal.
(23:15:58) volonetmatt: i did tell u about it so im not refunding you
(23:15:59) whois: you shouldn't have offered money back if you can't keep to the deal
(23:16:04) volonetmatt: and i spent a shit load of work on it
(23:16:24) volonetmatt: well then file with paypal man. like i said I HAVE TO GO
(23:16:40) whois: you shouldn't have accepted the project if you're not capable of coding it properly
(23:16:40) Unable to send message: Not logged in
(23:18:14) User information not available: Not logged in
I'm happy to accept the promised refund and forget all this ever happened, but I can't give you many more chances, Matt.
Scott.