Thank you for bringing this to our attention. As a result of this investigation, we realized that the edit "Proxy Bid" functionality isn't working as intended on our platform and are currently working to update it asap.
You should able to see...
Due to this having happened over a year ago, we don't have the detailed logs for this particular auction and subsequent domain push. But from what we were able to identify on our end, the auction completed, which then triggered the bid analysis...
Please pardon our delayed response on this matter and sorry to hear about your poor experience with our platform. We have looked further into this case and it does appear that the renewal order came in after the auction had concluded and the...
Please pardon our delayed reply on this thread. We have investigated this matter and indeed, you are correct that our support agent did not provide sufficiently professional and knowledgeable support to your question. We strive for world-class...
We are excited to announce a new promotion for all our Discount Program members. Until April 30, all tiers within our Discount Program are eligible for $10 .COM registrations.
Offer Details:
- $10 on .COM domain registrations for all Discount...
Apologies for the inconveniences accessing our website yesterday. We faced a DDoS attack that impacted our servers for a couple of hours. The issue has since been resolved. If you're encountering any further issues today, please contact us at...