I have been make an huge mistake, what can I do

SylviaC · Sep 11, 2007

I am helping up my brother's in managed his snapnames purchased. Recently I just found out that I have wrongly pushed his domain names in his enom.com account to other user. When I send an support ticket to enom, they just replied me that

Normally we cannot reverse pushes: you would need to ask the recipient to push the domains back to you.

when i contact the recipient by email even though i call him directly, he was denied / refused that he has received my domain. But he is lie. He update my domain to his name already.

Now i was so panic and felt very embarrassed to my brother, what can i do o get the name back.............

Michelle · Sep 12, 2007

Just trying to understand how this all happened..

Where did you get the persons details for the push? Did you have contact with him before?

SylviaC · Sep 12, 2007

He has quiet same user name with my brother. His user name in enom is "plee", my brother have another registrar account also use "plee". So, by mistake I push to the name by using other registrar log in id.

mellowmasher said:
Just trying to understand how this all happened..

Where did you get the persons details for the push? Did you have contact with him before?

call him twice, the reply is " I don't know what are you mentioned for, I didn't use enom to manage my domain name quiet some times, I use godaddy ".

send him an email 2-3times also, even said what to reimburse him for his time been spent. No reply.

Krossat said:
I can see the phone number of the owner in the whois.
Try calling him. You can use skype for cheaper calls. Tell him about the domain name whois change and that it now reflects his name.

If you wish i can write a mail to him too asking him to return ur domains.

The only way to get them will be getting after this guy pro-actively.
also keep a copy of his whois in case he later changes it to some obscure details.

Your domain is definitely generic and you haev to get it back. Dont take no for an answer. If need be, you might have to mail to his bussiness email or post @ his website if things go bad :yell:

I wouldnt let him off easily!

Edit: The a**wipe* business website has all his info and seems to be one of his prime sources of business. Call him today and ask him politely. Send him mails. If he doesent respond, let me know, and also pm me the other domains.

Krossat · Sep 12, 2007

I think i know what might have happened.
As you pushed your name to his account, the whois settings naturally change to the whois settings of his account. So although th ewhois has changed, he might not have anything to do with it.

You need to explain that the domains have accidently been pushed to his account, and to verify he can check the whois of the domains. When he is satisfied that what u are saying is the truth, you can politely ask him to recover his eNOM account settings and push the domains back to you.

You will need to be very polite and humble.

All the best.
Rohan.

ama86 · Sep 12, 2007

I hope you have recorded every conversation with him.

Perhaps you can ask ENOM to contact him directly using the WHOIS.
and since he is blur anyway, and does not know anything, and only uses godaddy, the ENOM staff now has verification that the domain belongs to you and not him. So you can now ask ENOM to push it back to you. I am 100% sure the ENOM admins have the power to take a domain away from someone and give it to you.

namebug · Sep 12, 2007

I always wondered what would happen in this situation, always thought the register would reverse it . This is one reason I don't change the contact details, at least you'd have a short window to correct a mistake . You'll probably have to get a lawyer, I think in the US is if you receive something in the mail you didn't ask for, I don't think legally you have to return it, but I'm not sure about it . May be worth it to have a lawyer mail him a letter, maybe it'll scare him . Good luck .

SimpleDomaining · Sep 12, 2007

if he will send a lawyer, that person will know, that he is dealing with expencive domain, which is worth to fight for. so in one hand it may scare, but on another hand it can make a problem even worst.
there is nothing can be done. that person always can say that you made a gift to him, you changed your mind, and now whant it back.
Again, instead of spending money on lawyers i would nicely offer him let say $50 buck to give domain back.

ashaw · Sep 12, 2007

Let the bastard know that if he doesnt do whats right in this situation, that you will be showing up at his front door with a few friends. If you give it the OK SylviaC, since its your situation, I will have a few people contact him.

let him know that you are in contact with ICANN regarding stolen property, and possible fake whois information. Let him know you are well informed about this business... Dont cry to him, or whine... it shows weakness. Send him 2 emails a day and progressively increase the pressure on him. Forming a legal dispute against you for harassment is going to be the least of his worries.

But seriously dude... dont be afraid to get angry in your emails and conversations... you really have to let him know you are serious!

SimpleDomaining · Sep 12, 2007

ashaw said:
Let the bastard know that if he doesnt do whats right in this situation, that you will be showing up at his front door with a few friends. If you give it the OK SylviaC, since its your situation, I will have a few people contact him.

let him know that you are in contact with ICANN regarding stolen property, and possible fake whois information. Let him know you are well informed about this business... Dont cry to him, or whine... it shows weakness. Send him 2 emails a day and progressively increase the pressure on him. Forming a legal dispute against you for harassment is going to be the least of his worries.

But seriously dude... dont be afraid to get angry in your emails and conversations... you really have to let him know you are serious!

i hope that domains really worth it, because this post mean harrasing, which can hurt you way more than him.

vatsan · Sep 12, 2007

Ya! Dont hurt him an all. Be nice to him. Since he is into "Insurance websites", try fitting in some sentimental value to the domain name. Maybe a legacy or something :D . I think contacting eNom will be a good idea. Take screenshots of your emails to him and let them know that is is unaware about it. If this were the jobless paypal idiots, they would put both of you on hold for "questioning" and "investigations" and eat up the money not letting both of you have it. If eNom can contact the second registrar for you and question him and if he really says he didnt do anything, I think its a good go.

gugush said:
Again, instead of spending money on lawyers i would nicely offer him let say $50 buck to give domain back.

I totally agree with that. If you are so so into those domains, i think you can just fix up a bargain with him. This is when none of the other ways work for you. See that you dont end up bargaining with him. Fix something decent and see what hes got to say. You always pay a price for your mistakes but the good this is you learn a lotta things out of it.

Good luck! Keep the thread updated

DomainBELL · Sep 12, 2007

seems like any registrar could send a simple letter to the new registrant
telling them that it appears and error has occured... and give them so
many days to respond - or the names will be removed from their account...

in the letter - the registrar could ask for proof of payment ....

then the registrar can push them back to you...

I hope it all works out for you...

~DomainBELL (Patricia)

SylviaC · Sep 12, 2007

Just spoke with the enom support few hours ago. He ask to forwarded all the past email i have been sent to this guy and also send him all the incident ticket in filed in my enom account.

Forwarded everything to him already. Hope he can help.

Michelle · Sep 12, 2007

SylviaC said:
Just spoke with the enom support few hours ago. He ask to forwarded all the past email i have been sent to this guy and also send him all the incident ticket in filed in my enom account.

Forwarded everything to him already. Hope he can help.

:tu: good luck keep us informed

ama86 · Sep 12, 2007

SylviaC said:
Just spoke with the enom support few hours ago. He ask to forwarded all the past email i have been sent to this guy and also send him all the incident ticket in filed in my enom account.

Forwarded everything to him already. Hope he can help.

good move, Good luck.

kanoodledood · Sep 12, 2007

This guy is so mean, did you call him? It sux

Domagon · Sep 12, 2007

In my view, eNom has some responsibility here to undo the push ...

eNom's push system does NOT display any account details to whom a domain is pushed to.

People were BulkRegister customers, which was acquired by eNom, know what I'm talking about - before you could do a push at BR, it would DISPLAY the person's information so you could double-check the push was correct before submitting it. Sadly, eNom took that functionality out, which leads to unfortunate situations like this one.

Ron

SylviaC · Sep 13, 2007

Yes. call him twice. Not sure whether he is blur or just pretend don't know anything. Keep saying :" Have no Idea. Very Busy, I don't understand what you are mentioned....... "

kanoodledood said:
This guy is so mean, did you call him? It sux

briman1970 · Sep 13, 2007

SylviaC said:
Yes. call him twice. Not sure whether he is blur or just pretend don't know anything. Keep saying :" Have no Idea. Very Busy, I don't understand what you are mentioned....... "

What does "he is blur" mean? Do you mean he doesn't remember? Maybe you could let one of us who speak English as a native language help you compose your next email to him, or even call him for you. He may be trying to use your English language "handicap" to his advantage (which is downright shameful IMO).

SylviaC · Sep 13, 2007

maybe you are right. Do you wiling to help?

briman1970 said:
What does "he is blur" mean? Do you mean he doesn't remember? Maybe you could let one of us who speak English as a native language help you compose your next email to him, or even call him for you. He may be trying to use your English language "handicap" to his advantage (which is downright shameful IMO).

briman1970 · Sep 13, 2007

SylviaC said:
maybe you are right. Do you wiling to help?

I will help you edit your next email message, but I think you need someone with a little more "personality" to make the phone call for you... maybe NP member Labrocca?

SylviaC · Sep 13, 2007

Thank you in advance for your help. Really appreciate...

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