1and1.com HATER...AAAACCCKK!

Well, I am never getting domains from there!

I feel SOOO sorry for the fools who get their free .infos from them...

Just goes to show you that some folks cannot or will not learn from the mistakes of others...

If there are any long-timers here who know and understand the trouble that 1and1.com can bring, please post. I don't want to be a broken record. I'd like to see other stories about how you were screwed by them. Remember, it's not the victim's fault.

Just google 1and1.com and hate - or - 1and1.com and sucks - or - 1and1.com and blows...you get the picture...

Those free .infos may be free in terms of $$ for the moment, but read about how they don't let you cancel, or how they charge you automatically, or how they require a FAX and about TWO MONTHS (according to other posters) to get out of 1and1.com...Then is it really free? Are you really that foolish?

This is my opinion based on the reading I've done online after getting into business with 1and1.com. I have 200 domains with them and I am just sick about it.

Do yourself a favor and RUN away from 1and1.com aka 1 & 1 Internet Serivces.

I can only add to what the others have said, despite the full page ads you see in all the major computer magazines, 1and1.com is most definitely to be avoided at all costs. My account with them was locked some time ago.. despite their promises to the contrary.

i was able to order some hosting from them as well a couple of weeks back but to my surprise, they don't offer their hosting services in the Philippines only U.S. and Canada i was attracted by their pricing it's so cheap little did I know they offer the same services from your posting.

Ok thanks for saving my hard-earned money

1+1 is the black hole of domain registrars.

movingconcierge said:

So before I knew anything about anything, I regged a ton of names with 1and1.com. Everytime I reg a name at 1and1.com, I think I'm putting it on my card. Well apparently this is not the case at 1and1.com.

Nearly four months ago, 10/06/06 to be exact, I get an email from 1and1.com that my card had a problem. I looked into it and indeed there was a problem. I could only spend x per day on that particular card. So, I replied for 1and1.com to do exactly that and let me know if there was still a problem. No response. Nothing. I think all is fine and well with the world.

Today I get a collections letter from 1and1.com for every name I have ever bought from 1and1.com! Worse, I go to check out my 1and1.com account...LOCKED! No notice, nothing. I was just in my 1and1.com account last week. No 1and1.com notifications to read, NOTHING!

So I emailed them just now to ask WTF? I hope they respond quicker than four months. I am going to call 1and1.com at this moment too.

Just in case another newbie is drawn in by that 1and1.com low price, don't do it kid! Run! They are evil...evil....imho

Click to expand...

Moaning and whining about it is not going to help your situation one iota. Far better to deal with your problem: you owe them about $1200. Do not think complaing to whomever is going to help b/c they do NOT care.
And even the Better Business Bureau would take their side. It's all in the agreement.
Whether or not they sent the notification thru the post is one of those things that both parties can argue about...but in the end has no bearing on the result.
What? So just b/c you didn't get all the notifications, you somehow don't have to pay?

I agree 1and1 are not the most user friendly registrar and are known to terminate the WHOLE a/c for even non-payment of $5.99...but how were you "screwed"?
Sure they have some funny batch processing billing system...but the fact still remains you have 200 domains unpaid for.

A word of advice: read the small print of the T & C specifically about locking the account for non-payment... and eventual termination 14 days after you get the collections letter if still unpaid. All domains will be lost. Forever.

Solution: Find $1200 quickly.

Dear 1and1 employee: You wrote

Moaning and whining about it is not going to help your situation one iota. Far better to deal with your problem: you owe them about $1200. Do not think complaing to whomever is going to help b/c they do NOT care.
And even the Better Business Bureau would take their side. It's all in the agreement.
Whether or not they sent the notification thru the post is one of those things that both parties can argue about...but in the end has no bearing on the result.
What? So just b/c you didn't get all the notifications, you somehow don't have to pay?

I agree 1and1 are not the most user friendly registrar and are known to terminate the WHOLE a/c for even non-payment of $5.99...but how were you "screwed"?
Sure they have some funny batch processing billing system...but the fact still remains you have 200 domains unpaid for.

A word of advice: read the small print of the T & C specifically about locking the account for non-payment... and eventual termination 14 days after you get the collections letter if still unpaid. All domains will be lost. Forever.

Solution: Find $1200 quickly.

Click to expand...

I am not whining and moaning. I am illustrating to the newbies (you?) how this registrar's business practices go.

I do owe them money. I never said I didn't. Read what I wrote carefully before you post, please. I'll recap it for you: The said there was a problem with the CC I used. I replied and agreed. I gave them the solution to use the card and an alternative to recoup payment if that failed. I never received another notice from 1and1.com. I am not the one in my household that reviews the CC bills. I assumed all was well. That is my fault.

How was I screwed, you asked. Well, what if you had an autopay set up for one of your utilities...let's say the electric or gas bill. You go on with your life thinking everything is great until one day you get a bill for the entire year. And you have to pay it just like you pointed out (you sure sound like a defender of 1and1.com; i.e. an employee-ben?) you have to pay it within x days or your power is cut. Did you owe the money? Yes. Should you have gotten more advance warning about the cut off, of course.

Was that clear enough for you?

I have a question for you 1and1...how many times a week do you entire into agreements? When you park your car, when you check a coat, when you enter a ticketed arena, etc. Do you read all of those t & c's? It's retorical, because the answer is most certainly no. It was certainly foolish of me to assume that 1and1.com aka 1 & 1 Internet Services, Inc. operates like 99% of all other registrars on the planet. It has taught me a valuable lesson. I will pay that bill hopefully with some help from (my ebay auctions) and 1and1.com will pay because I will ALWAYS continue to discourage EVERYONE from using 1and1.com aka 1 & 1 Internet Services, Inc.

Get real, I have nothing to do with 1and1.
Newbie? Don't judge by the join date.
If you read my post, it outlines more details about their biz practices than yours.

Does the owner of the credit card know that you were, and gave you permission to use it to rack up $1200?
If not, not very smart, eh?
if so, why can't they fork out $1200 since it was never charged in the frst place.

Then again, seeing the quality of names for auction it will probably be better and save you $1200 if you do nothing and let them terminate the a/c.

Either way, this doesn't pass the smell test.

run just run. I have boatloads of horror stories

Regardless if you believe movingconcierge's story or have sympathy/empathy for him, 1and1 is notorious as being one of the worst, if not the worst, registrar. The moral of the story told by movingconcierge and so many others here at NPs, is to stay clear of 1and1.

aggro is way too aggro...and I don't get his mixed message.

1) Your message is that 1and1.com doesn't care about it's customers.
2) Your message is that 1and1.com customers should not complain.

Here is my clear and final message back to you:
Start your own thread that talks about your own "truth" if that's possible.

You are the only one here on this thread with something to say in favor of 1and1.com aka 1 & 1 Internet Services, Inc. Your opinions do not matter to me. I see from your rhetoric that you are stretching lines of logic just to string a few simple sentences together. Start your own thread that talks about your own business ideals already.

//edit//

...and to address your slam on my names...if yahoo wasn't yahoo or google wasn't google, how would you value those names?

POV: a name is just a name...it needs to be developed to become valuable. Some names kindof suck if your looking to trade solely on the names though, I agree, but all could be developed and made into money makers. gamefly, flipdog, etc...all would be worthless names to me if those were to be sold without the development that exists.

//end edit//

Listen, I was totally paid up. I reg'd some domains and thought I would give 1&1's hosting a whirl to see what they were like. Crap, was the answer to that question!

I thought I'd kick off with the templated website builder. It worked ... for about 2 or 3 edits and then refused to work again so I had a domain and a website with lorem this is crapum all over it. No amount of dealings with 1&1's no-help service got me anywhere. I was advised to ... wait for it ... shut down my firewall. WTF?! Are they serious? Apparently they were. Unless I wanted to 'upgrade' then that was the end of that!

I'd coughed up £10 (about $17) for the domain name (yeah, I know. Way overpriced) and a further £23 (about $50) for hosting I was never able to use. I wasn't asking much from the hosting -- only that I could do a run-through and place a few pages on the net. No SSI necessary. I was simply sussing them out.

I wasn't going to through go money after bad so that was the end of it as far as I was concerned. I would transfer the domains I wanted away from them when I got around to it and let the ones I wasn't bothered about lapse.

My big mistake.

1&1 having the perverted system they have in place when it comes to lapsing domains, wanted it in writing, faxed or by snail-mail. I'd forgotten all about that sneaky line from the terms and conditions.

Move several months down the road and a letter drops through the box from a debt collections agency. Unbeknownst to me, 1&1 had been billing the credit card, which had max'd out since it was a limited exposure one, and was busily renewing the domains I wanted to allow to lapse. No number of emails or phone calls would cancel those renewals. My account was also frozen.

I sent three snail-mail letters, all posted from different post boxes in different towns, to 1&1. I gave the letters time to get there and followed up with a telephone call. As I suspected I would be, I was told, "We don't have your letter"

"Bulls*t!" I replied and proceeded to explain that I had sent three copies from three separate towns all posted on the same day. Funnily enough, they soon 'managed to find' my letter. Meh.

Don't go near 1&1 'cause they suck big time.

(Note: this is the abridged version)

M90, it sounds like you have had a pretty similar experience as others. Can I ask if you were ever able to get any of your money back?

Does anyone know where 1and1 is incorporated? Are they in the USA? If so, a complaint to the state attorney general might be prudent.

fonzie_007 said:

M90, it sounds like you have had a pretty similar experience as others. Can I ask if you were ever able to get any of your money back?

Click to expand...

No. I got nothing back. I counted myself lucky to get away from them! Actually, if memory serves they tried to get another £47 ($85) out of me to finalise the contract but I told them where to go.

I'm in the UK and it was the UK offices I dealt with.

Another Happy 1and1.com customer

1and1.com hosting sucks too

I love it. This thread has been resurected from the dead. Hopefully it gives the newbies more info about 1and1 so they don't have to deal with similiar experiences.

Here is someone REALLY PISSED OFF about 1and1.com

Was it Free? addreses the concerns of many people lured into the throat of the devil with promises of free domains...sounds like that free .info lure that 1and1.com recently put out there...

This guy has put up a site to expose the anti-consumer practices of 1and1.com aka 1 & 1 Internet Services...

The list of really pissed off people is growing...and mobilizing...

I didn't realize I was going to go on a 1and1.com hating binge today...

Here is my last 1and1.com hater link of the day: is 1and1.com the worst host in the world?. But, rest assured that I will continually add to this thread all of the links I find to keep anyone / everyone away from the devil that is 1and1.com aka 1 & 1 Internet Services.

It is worth noting that sedo is owned by the same company as 1+1 and that sedo has a link to 1+1 if you want to buy a name through sedo.

Are they owned by the same people are just in partnership together?

Our Address:

Sedo.co.uk
155 Regents Park Road
London
England

[email protected]



Investor Relations:

Our Venture Capitalist and Cooperation Partner:



1&1 Internet Limited
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