Wow, eNomCentral really sucks as a domain registrar!

[taktikz]

I just lost 5 very important domain names due to not receiving their renewal email. Worst of all, they apparently auctioned it off 3 weeks after it expired. I usually don't get this upset over these things, but 3 weeks to auction? Really?!

I'm never keeping a domain name with eNomCentral again!

 

[dotman]

also, you can try to contact enom by email if you like, then you will understand how bad their contact department, no email address is valid!

 

[eNom Survivor]

eNom violates every expectation I had. In 1999, my debit card was changed - so I called them on the phone to make my payments - the billing rep said I was "too stupid to use the Web". When they shut down their video showcase sites in 2007 - I and other customers offered to help them salvage the system that was hosting 20 to 40 thousand Web pages. For offering to help - my reseller license was cancelled, my domain names were seized by eNom, and all the associated Web sites were disabled.

The reason - really evil people run eNom - and their employees come off as zombies. Their conduct is like a company that loathes its customers and their own industry. I mean - what company shuts down tens of thousands of sites - and won't provide a way for customers to backup?

eNom doesn't just suck - they are evil. Check out their ownership - and you'll be enlightened.

 

[Name Trader]

Yep. They have fallen from a great height in terms of service. It's been a continual downhill battle. They've been more interested in trying to repay shareholders for bad investments rather than looking after their #1 source of their revenue. Their customers. It's a shame. They were once a great domain registrar. How things have changed.

 

[taktikz]

I admit, I should've been more careful about the credit card issue and expiring domain names with eNom. The spreadsheet was taken offline because it was inaccessible due to it being in a archived subforum. Also, the spreadsheet was meant for keeping a tab on investments rather than expiration dates. I dont know many people that look at their spreadsheets to remind them of renewals. It would be best to get SMS/Email or keep it on auto-renew with a valid card.