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Whats Echo Mod Team that shows in DMs?

Labeled as question-answered in NamePros Community Help, started by Bashar, May 30, 2021

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  1. Bashar

    Bashar Kuwaiti Domainer ★★★★★★★★★★

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    I have a conversation with one seller and noticed @Echo Mod Team in the conversation saying seems everything is ok now?

    What/who is Echo Mod Team?
     
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  2. tldboss

    tldboss Top Contributor VIP

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  3. Bashar

    Bashar Kuwaiti Domainer ★★★★★★★★★★

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    but how did it jump into a conversation between me and someone without permission? and why?
     
  4. DirkS

    DirkS Dutchman.info VIP

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    The other member invited him to join the conversation.
     
  5. Almarri.Company

    Almarri.Company AZ.Company VIP

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    I think other user add this option !
    upload_2021-5-30_8-12-20.png
     
  6. Bashar

    Bashar Kuwaiti Domainer ★★★★★★★★★★

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    yeah i know, but added him for what? didn't get it :)

    i think i'll just ask them in the thread, looking weird to add someone to the conversation
     
  7. Echo Mod Team

    Echo Mod Team Member Services, NamePros Super Moderator VIP

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    Hello,

    At any time, any member in a conversation may use the report feature or reach out directly to a moderator team for assistance in a direct message when they feel that something may need to be reviewed or investigated.

    Most times, it's simply miscommunication or forgetting a rule that requires a moderator to mediate between the two members to help clear things up.

    In your case, it appears that a time-delay may have concerned the other member, which resulted in a report/request for a moderator to review the conversation.

    After reviewing, we found that no assistance was needed any longer, as the deal moved forward again.

    We hope that information helps.
     
  8. Bashar

    Bashar Kuwaiti Domainer ★★★★★★★★★★

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    thanks for the explanation!

     

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