We're using Domainnamesales to outsource brokerage of our (mostly) dot com domains that are worth brokerage, in particular with the BIN of around $2000 or more which is what DomainNameSales itself recommends. This experience have been positive. Brokers are very professional .
In light of planned changes, can Uniregistry please consider the following:
There is no need to "fix" what already works. Planned intergration of 2 platforms would be much more useful on sellers end, such as for example for pre-authorizing auto pushes of our Uniregistry-regged domains that are sold. OK, asking the potential buyer to signup/login to negotiation platform is not wrong by itself. What is wrong is the following - with all due respect to Frank and Uniregistry, I do NOT want to promote new extensions (or anything else) to potential buyers of my dotcoms, which WILL happen after the integration as I see it. Indeed, current uniregistry platform actively promotes new gtlds, most notably which are "owned" by Uniregistry, including domains with registry-set premium pricing. Furthermore, not all brokered domains are necessary regged with uniregistry and some may not even be eligible to be transferred to uniregistry due to 60 days lock. For such domains, asking the buyer to signup with registrar platform does not make any sense.
So, if there are any other reasons for asking a potential buyer to setup an account for brokerage purposes - its fine, but please DO NOT FORCE them to do so - enabling "login with facebook" and similar buttons is a must thing.
As for integration, not all domains are worth brokers time and efforts, in particular domains which have firm BIN price in any range. We also have domains that are worth 3 figures or low 4 figures only, these domains are now on sale through various instant transfer platforms such as godaddy premium listings, sedo mls etc. And they are selling themselves just fine. Adding the similar to Uniregistry would not harm. It would be extremely important to set as many distribution channels as possible, such as sending listings to godaddy to begin with, with an instant transfer enabled. Of course, as the result, the new platform will need to offer an opportunity to purchase the domains by paying their fixed bin price directly to uniregistry (no escrow) and some sort of customer support will still be needed. Support would NOT broker anything, and responding with templates "the price is fixed" should be completely fine.
This will add more activity to the new integrated platform and will save valuable time of DNS brokers to better process other leads.
Other improvements we'd suggest are:
- For higher commission, let the brokers initiate new leads and actively search for buyers (vs. processing only buyer-initiated leads which happens now)
- Current setup "use DNS as the only broker" is very "lead hungry", it promptly takes inquiries with unconfirmed (including mistyped and obviously nonexistent) emails and also sends inquiries from a number of countries with statistically lower purchasing power to manual processing in the very beginning (vs. first auto-responding with "please make an offer" template). As the result, both our (sellers) time, and, more importantly, brokers time, is not spent in optimal way. Should be fixed somehow...
- Multi-language processing. Even though DNS website states that there are brokers speaking 10(?) languages, so far only chinese leads are instantly delivered to chinese-speaking brokers. And even in this case, auto-reminders ("are you on vacation?") are in English. Leads from Spanish- and German- speaking countries still may be processed by English-speaking brokers, even though DNS websites states that there are brokers speaking Spanish and German. Should be fixed.
And such an imporant language as French is missed.
- After the multi-language processing is set, it would not harm to show "this domain is for sale" banner on buyers language (if supported by brokers)
- System of sending commercial offers to the buyers AFTER they purchased our domain should be rechecked. For example, asking a buyer who already received a push within Uniregistry - "Did you hear about Uniregistry?" 1 month later is illogical. And, such instant communications offering whatever extra product or service should probably include an affiliate link of the domainer who sold their domain on DNS platform to this buyer.
- Assuming that "advertising provider" does not require their ads to be shown to each and every visitor, it would make sense to offer an option to show "for sale" no-ads lander to mobile visitors, still showing parking ads + forsale banner to desktop visitors. Reason: surfer from mobile device may not notice small forsale banner at all. And, about 30%-40% of worldwide websurfing is now mobile.